VMware EUC Newsletter - Week 15

 


 


 

 

Weekly highlight:

 

VMware Horizon 2209.1  

VMware Horizon 8 version 2209.1 includes bug fixes, updates for compliance with Common Criteria (CC) NIAP requirements, and Open Source software upgrades.

Documentation and Links:

 

VMware App Volumes 4, version 2303.1 

  • In this release, we have made a few updates containing general quality and performance improvements with no new features.

VMware App Volumes 4, version 2212.2

  • In this release, we have made a few updates containing general quality and performance improvements with no new features.

 

VMware Workspace ONE Digital Experience for Windows 23.03

Introducing the new features of Hardware device and Application unresponsive or hang time duration.

  • Hardware device telemetry such as driver name, version, device class, manufacturer, last seen & error code & description.  This information can be leveraged by the Guided Root Cause Analysis (RCA) that is available in limited availability.
  • Application hang/unresponsive duration telemetry captures the time duration which an application is in an unresponsive state. It is measured using start & end hang events reported by the OS. This telemetry offers additional insight in addition to application hang events (count) available today.

General Requirements

  • Workspace ONE UEM console 23.02 and later.
  • VMware Workspace ONE Intelligent Hub for Windows 23.02 or later.
  • Workspace ONE Intelligence tenant opted-in and the Desktop Advanced Telemetry integration card enabled.
  • Windows devices that are managed in Workspace ONE UEM.
  • Corporate-owned and corporate-shared devices.

Documentation and Links:

 

Workspace ONE Intelligent Hub for Windows 23.02

  • What's New
    • HUBW-7942: Support for Hub targeted resources with no user session.
    • HUBW-5712: Added the ability to activate Hub Experience Mode at the organization group level.
  • Bugs Fixed
    • HUBW-9129: Fixed issues in LiteDB.
    • HUBW-8141: Fixed the issue where HUB UI was not reflecting the system language upon installation.
    • HUBW-8353: Fixed the issue of failure to install custom settings profile targeting "com.airwatch.winrt.registryoperation".
    • HUBW-8420: Fixed the issue where Windows Passcode Profile settings were not honored by the device.
    • HUBW-8694: Fixed the issue where Windows Products had stopped updating file versions.
    • HUBW-8556: Made logging improvements to prevent bloating of Hub log files.
    • HUBW-8703: Fixed Windows device enrollment issues.

 

Workspace ONE Intelligent Hub for Windows 22.10.5

  • In this release we have addresses several bugs that were identified in previous releases, and set a foundation for upcoming features in subsequent releases.
  • Bugs Fixes
    • HUBW-9055, HUBW-9126 Fixed a progress bar issue during downloads.
    • HUBW-9150 Fixed a progress bar issue during installation.

 

 

 

 

 

Workspace ONE Intelligent Hub for Android 23.03

  • Hub one touch enrollment using Getwsone URL: Hub Android now supports one touch enrollment into the app when the app is downloaded and installed through a getwsone.com URL with additional parameters to provide server URL and group ID. 
  • Hub now supports delegating additional management capabilities to other Android applications. In particular, Hub can now delegate the ability to collect Android Network Activity Logging in Work Profile and COPE modes, as well as the ability to collect Android Security Logs. For more information, please see Using Android Delegated Scope Management through Custom Settings.
  • Bug Fixes

 

Workspace ONE ITSM Connector for ServiceNow 3.0

  • We've added a more details about the configuration item (CI) to the Workspace ONE UEM tab in a ServiceNow incident.
  • Details Include
    • OS version
      • Serial number
      • Last seen date/time
      • Organization group details
      • Workspace ONE agent details
    • Additional Details
      • Profiles - View details of all assigned and installed profiles. Also, install or uninstall new profiles on the CI
      • Applications - View details of all assigned and installed applications. Also, install or uninstall managed applications on the CI.
      • Certificates - Displays all assigned certificates on the CI and their expiration dates.
    • Introduced new Workspace ONE UEM roles in ServiceNow incidents.

 

Workspace ONE Web for Android 23.04

  • ABRW-174914: Admin configuration to add a new Search Engine in WS1 Web
    • This enables the Web admins to configure additional search engines (internal or external) on the Web. The configured search engines become available to the end users in the existing list of search engines, and they can choose to use them as needed.
  • ABRW-174890: Device widget for WS1 Web Bookmarks
    • Now users can add device widget that can list the bookmarks configured in WS1 Web. This allows users to launch Web apps faster in WS1 Web directly from the device’s home screen hence providing quicker to access bookmarks.
  • ABRW-174654: Support for dark mode on WS1 Web Android
    • WS1 Web now supports dark mode on Android devices.
  • Bug fixes and stability improvements

 

 

EUC UX Research Updates & Opportunities 

Our goal is to gather insight into user behaviors, motivations, and goals, so we can use those insights to inform and strengthen product and design decisions.

Upcoming Opportunities - Who Wants To Join?

Interested in giving your opinion and making your voice heard? Check out what’s available!

  • Horizon Next-Gen Migration: Edges/Pods 
    • Play with a prototype of a NEW design for Horizon Edges/Pods. How easy is it to use? What is missing?
    • 60-minute 1x1 conversation via Zoom
    • Relevant for: Horizon Azure Admins or Horizon 8 Admins
    • Fielding: Week of 4/24 – End of April
    • Admins will receive VMware swag upon completing the 1x1 Zoom conversation!

SIGN UP HERE

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KB Highlights & Announcements Week 15:

Limited Availability of Custom Trends within Workspace ONE Intelligence (91471)

  • The VMware Workspace ONE Intelligence team is excited to announce that Custom Trends is now in limited availability.

We’ve added additional options to provide users with more accuracy when conducting trend analysis. Trends is meant to replace the deprecated AirWatch Historical Widgets. More information regarding the deprecation can be found here.

 

High Priority KBs

  • [Action Needed] - Refresh Old Android Enrollment QR Codes
    VMware is making changes to enhance the security posture of cloud-based endpoints related to this enrollment method on March 1st, 2023. As a result of this change enrollment using some older QR codes may fail. As a resolution, new QR codes will need to be generated as replacements for affected QR codes.
  • VMware Workspace ONE UEM New Control Plane SaaS Deployment Schedule (86243)
    Workspace ONE UEM has undergone a complete re-architecture to modernize the platform using microservices and containers to enable increased scalability and performance and increase the rate of innovation. Now after having conducted significant and careful testing, these architecture updates, including a new control plane, will be deployed to UEM SaaS environments over the next several weeks, with options available to on-premise customers after this roll-out (Later in 2022).
  • Support Access Policies for Customers with Expired SaaS EUC Licenses (89494)
    In alignment with VMware's Corporate Standards and those of the industry as a whole, VMware customers who have purchased SaaS (Software-as-a-Service) licenses for EUC (End-User Computing) products can expect the behavior outlined in the KB regarding Support access when their subscription has a status of Active Pending Cancellation or Expired/Cancelled.

 

Recently updated or added KBs (Links)

 

Digital Workspace Techzone, Blog and YouTube Updates

 

3rd Party Blog Updates & Industry News


 

April Software Releases


System

Component

Release

Announcement

Release Date

Horizon

Horizon Cloud Service Next Gen

2303

Release Notes

31.03.23

macOS

Hub

2303

Release Notes

04.04.23

iOS

Hub

2303

Release Notes

04.04.23

Android

Hub

2303

Release Notes

11.04.23

iOS

Boxer

23.03.1

Release Notes

04.04.23

Android

Boxer

23.03.1

Release Notes

05.04.23

iOS

Hub

23.03.1

Release Notes

06.04.23

Android

Web

23.04

Release Notes

11.04.23

Backend

Console SAAS

23.02

Release Notes

06.04.23

Windows

Hub

22.10.5

Release Notes

10.04.23

Windows

Hub

23.02

Release Notes

10.04.23

Backend

ITSM Connector for ServiceNow

3.0

Release Notes

11.04.23

Horizon

Server Components and Clients

2209.1

Release Notes

11.04.23

Horizon

App Volumes

2303.1

Release Notes

11.04.23

Horizon

App Volumes

2212.2

Release Notes

11.04.23

 

Patch & Seed Script Updates Week 15-2023

 

 

 

 

 

 

  • Workspace ONE UEM 22.09
    • Patch Level 22.9.0.22
    • CRSVC-36191  Failed to retrieve bearer token to revoke the refresh token for Office365 apps
    • CRSVC-36072  Publish ES .NET 6.0 artifacts in UEM installer
    • CMEM-186812            [H1 WS1 UEM] RCE via powershell session name value
    • ARES-24846    Global search results screen shows garbled characters for double-byte names in UEM console 2209 or later
    • ARES-24773    'deviceApplication.Application_LoadByID' SP called too many times adding to DB contention
    • ARES-24645    Public app uninstall API is not working for systems apps, but UI is
    • AAPP-15586    ABM device doesn't update with the second enrolled user status after re-enrollment from first user to second user.
    • https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2209/rn/vmware-workspace-one-uem-2209-release-notes/index.html#resolved-issues-22904-patch-resolved-issues
    • Last Update: CW15

 

  • Workspace ONE UEM 22.10
    • Patch Level 22.10.0.13
    • AAPP-15424: Post Console Upgrade from 22.06 to 22.09 VPP Assignment is not working as expected.
    • AAPP-15427: Beacon sample should trigger Device Info Sample but should not save OS data.
    • AMST-38336: Baseline compliance report generation on fully compliant devices refreshes the baseline policies and switches the status to Pending Install.
    • ARES-24501: Enterprise Application Repository is no longer able to add iTunes application.
    • FCA-204247: Console app pool is terminating with unhandled exception.
    • FCA-204891: Show success for change og of device even when it is prevented by tenancy restriction.
    • https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2210/rn/vmware-workspace-one-uem-2210-release-notes/index.html
    • Last Update: CW10

 

  • Workspace ONE UEM 22.12
    • Patch Level 22.12.0.10
    • INTEL-47534   ETL | Update Device checksum sproc to remove concatenation instead send columns.
    • FS-3077           Seed Mac Workflow Host in canonical - 2212
    • FS-3056           Revert back the chunk change in workflow mac host
    • FCA-205027    Unable to search and add directory accounts in UEM version 2210.
    • CRSVC-36225  DB Upgrade Failure due to missing seed value in device manufacturer and device model detail
    • CRSVC-36193  Failed to retrieve bearer token to revoke the refresh token for Office365 apps
    • CRSVC-36074  Publish ES .NET 6.0 artifacts in UEM installer
    • CMEM-186814            [H1 WS1 UEM] RCE via powershell session name value
    • AMST-38349   Seed 22.10.5 HUB to UEM console
    • https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2212/rn/vmware-workspace-one-uem-2212-release-notes/index.html#Resolved%20Issues-22.12.0.04%20Patch%20Resolved%20Issues
    • Last Update: CW15
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