Upcoming EUC Events
Event | Link and description | Speakers | Date |
Omnissa Live | Join us in the next step of our journey as we launch Omnissa, formerly VMware’s End User Computing Business. We’re excited to share our plans with you and our global community of customers, partners, and industry experts. Together we are shaping the future of digital work! | Shankar Iyer, Renu Upadhyay, Bharath Rangarajan | 23.07.2024 |
VMUG | Watch On-Demand webcasts here. Register for upcoming live webcasts here. Register for Regional VMUG events here. |
Release Updates Week 31-24:
General Availability of VMware Workspace ONE UEM Console 2402
- VMware Workspace ONE UEM Console 2402 is GA as of July 29, 2024.
- What’s New and all further details in Release Notes
Apple Builds Are Now Available
- iOS & iPadOS 18.1, Beta 1 (22B5007p)
- macOS 15.1 Sequoia, Beta 1 (24B5009l)
Workspace ONE Boxer 24.07 for Android (staged)
- Support for .zip file preview
- When users receive a .zip file as an email attachment they can download it in the Boxer files.
- Users can preview the list of content of .zip email attachments directly from their email thread without using external applications.
- To view the content of a file in the .zip file, users can use the existing Open In option to view the list of applications which can be used to access the files within the .zip file.
- Seamless .ics files import
- Users can now open .ics file from device files as new events in their calendar.
- Quality improvements and crash fixes
Horizon 2406 (Horizon Server, Horizon Clients & Agents, App Volumes, Dynamic Environment Manager)
- Administrators can now activate their SaaS subscription licenses directly through the Horizon Console, eliminating the need to deploy the Horizon Edge gateway
- Horizon 8 Provisioning and Integration with Amazon WorkSpaces Core
- Reduce backhaul traffic by redirecting users from a connected site to their designated home site without having to re-authenticate or tunnel through the UAG
- Horizon Server now supports the new XML communication from Teradici Connection Manager
- Horizon REST API Throttling / rate limiting
- LCM framework and public API to enable automated installation and upgrade of Connection Server
- Resources
- Horizon Release Notes Links
- DEM Release Notes Links
- App Volumes Release Notes Links:
- Downloads
VMware EUC Security Advisories:
***No new Security Advisories this week***
EUC UX Research Opportunities:
- Our goal is to gather insight into user behaviors, motivations, and goals, so we can use those insights to inform and strengthen product and design decisions.
- Interested in giving your opinion and making your voice heard? Check out what’s available!
Workspace One: AI Assistant
- About: What kind of personality do you envision for a WS1 AI assistant - professional, casual, witty? What kind of tone should it have when communicating with you - formal language, slang, or a mixture based on context?
- What: Your choice of either a 45-minute, 1x1 conversation via Zoom or a 20-minute online survey.
- SIGN UP HERE
KB Highlights & Announcements Week 31-24:
New MS Teams application shortcut is not visible in the Start Menu. (6000131)
- The new MS Teams shortcut is not visible in the Start Menu, when the old Writable (Profile Only and UIA+Profile) is attached to an Instant Clone VDI session, that was used for Classic Teams.
- When an old Writable (Profile only and UIA+Profile) that was used for Classic Teams, is attached to an Instant Clone VDI session, the new MS Teams shortcut is missing in the Start Menu.
- With the Writable attached to the user's VDI session, we are unable to use the new MS Teams.
- This issue is still being investigated by the App Volumes Product Team.
- Workaround: Download the "Workaround.2024-07-08.7z" file, attached with this KB.
- The End User Computing Division's transition from Broadcom to Omnissa operational systems is complete, and we are in the process of normalizing operations on those new systems. We expect operations to be fully normalized in coming weeks.
- During this transition period, customers should be aware of updated processes for obtaining licensing keys, including temporary keys, should they experience any impact to the operaton of their Horizon licenses.
- The purpose of this KB is to outline the updated Horizon licensing processes, potential impacts and steps to take if you are impacted. These updates affect Horizon 8, Horizon Cloud, and the Horizon Control Plane platforms.
- For Horizon customers, if you have any additional questions not answered here regarding vSphere licensing, you can now raise support request using the new EUC Customer Connect portal. This is the fastest and effective way to get your queries and issues addressed. Customer Connect URL: https://customerconnect.omnissa.com
- We would like to inform you of an important upcoming change to our product, Workspace ONE UEM. As part of our ongoing efforts to streamline and enhance our services, we will be deprecating the Windows Update approval functionality. This functionality will be officially discontinued with the first release in 2025. This change is required due to the deprecation of this functionality by Microsoft.
The following page will be replaced:
https://cnXXXX.awmdm.com/AirWatch/#/Updates/List
Upcoming Changes to Firebase Cloud Messaging for Android (2024) (97418)
- Note: The date for deprecated APIs going offline has been extended from June 20th, 2024 to September 20th, 2024.
- On June 20th, 2023, Google announced the deprecation of several APIs used by applications to integrate with Firebase Cloud Messaging (FCM), the default push notification service used by Workspace ONE UEM to communicate with Intelligent Hub on Android. Google will begin taking the deprecated APIs offline later this year. By September 20th, 2024, organizations may need to update Workspace ONE UEM are required to continue using FCM for real-time device management.
- Workspace ONE UEM uses push notification services to allow organizations to manage their Android devices in real time. This means that if a device is online, administrators can take actions through the UEM Console lock it, clear its passcode, or install an application. When an administrative action is taken, Workspace ONE UEM sends a push notification to Intelligent Hub, prompting it to check in immediately to Workspace ONE UEM to process the action. The same occurs when an administrator pushes an application or profile to a device. Without push notification services, Intelligent Hub would only process actions during its regularly-scheduled check-in intervals.
- Certain smartcard readers cannot initiate Single Sign-on (SSO) with Horizon Agent 8.4 and later.
- A "Is the card Inserted?" prompt may appear.
- Manual entry of username and password is required to complete login.
A restart of the Horizon Agent WSNM service causes session inconsistency (91251)
- A WSNM service restart is observed in the window application event viewer logs similar to the below:
Event ID : 10002
Level : Information
General Message: Shutting down application or service 'VMware Horizon View Agent'.
- End User sessions get locked unexpectedly.
- Within the Horizon Administration console, the machine may report as not available with a status of protocol error or overlapped requests.
Horizon 8 on Amazon WorkSpaces Core fails to delete desktop pool (6000120)
- When an AWS pool is selected for deletion, and “Delete VMs from disk” is selected, you may receive an error message banner rather than confirmation of the deletion under the following conditions:
- If the pool for which the pool provisioning is disabled during the Add pool flow or the pool is deleted prior to a machine creation in AWS.
- In general, if there are no machines associated to a desktop pool and pool is opted for deletion in the disk, the pool deletion fails.
Mobile apps deployed via Freestyle Workflows in UEM require an on-demand direct assignment (6000126)
- For the Limited Availability of Freestyle for Mobile (Android & iOS), admins must define a corresponding on-demand assignment before deploying applications via workflow. This is a temporary workaround, and we are working towards removing this requirement for the General Availability.
- Here are the steps you must follow for each application before deploying through a workflow.
List of Public Portal URLs after VMware EUC transition to Omnissa
Service | Old Link | New Link |
CustomerConnect | ||
CSP | ||
Documentation | ||
KB | ||
Techzone | ||
MyLearn | ||
MyWorkspaceONE | ||
Horizon Launcher | ||
Horizon Cloud | *.horizon.omnissa.com | |
*.vmwarehorizon.com | *.omnissahorizon.com | |
EUC Beta Portal | ||
Aha! Feature Requests | ||
Status WorkspaceONE | ||
Omnissa PartnerConnect | ||
Product Lifecycle Matrix | docs.omnissa.com/bundle/Product-Lifecycle-Matrix/page/lifecyclematrix.html | |
Omnissa Community Forum |
| |
Developer Portal | ||
ConfigMax
|
| |
Interoperability Matrix | ||
Omnissa Security Advisories |
High Priority KBs:
- System Migration Changes Impacting Workspace ONE and Horizon Customers (97841)
The end-user computing (EUC) division of Broadcom will transition from VMware-hosted systems to EUC-hosted systems in April and May 2024. This transition is part of our preparation to become a standalone entity following the pending acquisition of EUC by KKR. - End of Life Announcement for the Legacy App Catalog in Workspace ONE UEM for SaaS UEM Customers (95774)
We are announcing the End of Life (EOL) for the UEM Legacy Catalog for UEM SaaS customers only at this time. If you are a On-Premises UEM Customer, this notice does not impact you at this time, further communications will follow for timelines on migrating On-Premises UEM Customers to the Intelligent Hub App Catalog. - Workspace ONE UEM - Updated requirements for on-premise cumulative patches (94706)
The base GA version for current Workspace ONE UEM releases is being revised through updated installers. On-premise customers will need to consume a revised installer for a given major version before any future cumulative patches can be deployed for that major version. These revised installers are required to address compatibility issues with regular cumulative patches. - Introducing Workspace ONE (WS1) UEM Next-Gen SaaS
VMware is excited to announce that the resource management & tracking improvements, the first major feature-based milestone in the Workspace ONE UEM Modernization Journey, is now available for customer testing. These improvements will be enabled in limited testing environments (CN135) starting on Thursday August 24, 2023.
Recently updated or added KBs (Links)
- WS1 UEM Console Release and End of General Support Matrix (2960922)
- Deprecation of Windows Update approval functionality in Workspace ONE UEM and Workspace ONE Intelligence (6000125)
- Files hosted in the my.workspaceone.com resource portal are not displayed on product pages or search results (6000124)
- Upcoming Changes to Firebase Cloud Messaging for Android (2024) (97418)
- Workspace ONE Monthly Maintenance FAQ (2960724)
- Known Issues with Smartcard Authentication and Horizon View (90349)
- Certain Smartcards do not function due to an incompatibility with newer windows crypto modules in Horizon 8.4 and later (90634)
- Supported Guest Operating Systems for Horizon Linux Agent for Horizon 8 2103 and Later (87277)
- Horizon Client Feature Matrix for Horizon 8 and Horizon Cloud on Azure (80386)
- Instant clone agent initialization state error. Failed to restore profiles keys (waited XX seconds) (6000058)
- A restart of the Horizon Agent WSNM service causes session inconsistency (91251)
- Horizon Agent entering error state after agent upgrade failure (6000072)
- Horizon 8 on Amazon WorkSpaces Core fails to delete desktop pool (6000120)
- VMware Horizon Cloud Service- next-gen: Installing Horizon Agents manually (91998)
- Mobile apps deployed via Freestyle Workflows in UEM require an on-demand direct assignment (6000126)
- Important Information Regarding Horizon Licensing and vSphere Infrastructure Licensing for Horizon (6000014)
- New MS Teams application shortcut is not visible in the Start Menu. (6000131)
Digital Workspace Techzone, Blog and YouTube Updates
- Microsoft Teams Optimization with Horizon
- Enforcing macOS Security Compliance Project Baselines: Workspace ONE Operational Tutorial
3rd Party Blog Updates & Industry News
- Parick Zöller: Setup ServiceNow as a Data Source in Intelligence to get Insights of Incidents and ITSM Connector usage - Digital Workspace
- Arindam Nag: Embracing Virtual Desktops and Apps : A Must for Modern Workplaces!
- Edwin de Bruin: Edwin de Bruin on LinkedIn: Horizon Instant Clones, Imprivata OneSign and the no SSO bug
Beta, Lab and Tech Preview Updates
Workspace ONE Intelligent Hub 24.07 for iOS
- New SDK to fix issues with iOS 18 compatibility.
- Bugs Fixed:
- Miscellaneous bug fixes
Omnissa Horizon Clients 2406
Android:
- The on-screen keyboard automatically displays and the desktop view automatically scrolls to show the caret position in the text field in more Windows applications
- The suggestion bar on the on-screen keyboard is automatically hidden when typing in the password field.
Windows
- Client UI update, adding folder feature, which provides standard folder experience to organize user’s desktops and published application, it also can remember and keep the folder settings/configuration across various platforms.
macOS:
- Support FIDO 2 webauth
ChromeOS:
- This release has been tested and validated on ChromeOS 125.
- Support for forwarding multiple audio output and input devices, allowing end users to select devices within the virtual environment.
Linux:
- Support Ubuntu 24.04
Workspace ONE Launcher 24.08
- ALAU-173247 - Enhanced Custom Device Settings During Device Check-In
- We are excited to announce the expansion of our custom device settings, which are now available during device check-in. Previously, these settings were only accessible when the device was checked out by a user. The newly available settings include:
· Notification Settings
· Date & Time Settings
· WiFi Settings
These enhancements are designed to provide greater flexibility and control, improving the overall user experience.
- ALAU-173246 – Shared Device Notification & Logout Action from Lock Screen
To enhance efficiency for end-users, we are pleased to introduce new features for shared devices. Users can now be notified about who has checked out the device, and have the ability to log out the current user directly from the lock screen. Additionally, the notification verbiage can be customized by administrators, ensuring clear and effective communication with their users.
- ALAU-173239 - Device Brightness on Zebra Device
In this release, we have enhanced the functionality for adjusting device brightness on Zebra devices. By utilizing native Zebra APIs, we have streamlined the process, eliminating any additional prompts that previously required user acceptance. This ensures a smoother and more intuitive experience when configuring device brightness.
- ALAU-173015 - Admin Ability to Customize Verbiage on Device Passcode Screen
As part of our continuous effort to provide administrators with greater flexibility in designing a tailored user experience, we are pleased to introduce the ability to customize the verbiage on the device passcode screen. This enhancement allows admins to modify the text to better align with their specific requirements and vision.
WS1 Intelligent Hub 24.07 for Android
- This release includes bug fixes to enhance your Hub experience.
Resolved Issues:
- HUB-11005: MTD Icon alignment adjustments for RTL
- HUB-10996: Due date formatting improvements
- HUB-10827: Accessibility Improvements
- AAGNT-199891: Enrollment stuck if user sends Hub to the background during user authentication
- AAGNT-199833: StageNow Enrollment for Zebra Android 14 devices stuck if device goes to sleep
- AAGNT-199778: Removing Custom Settings profile with WS ONE Tunnel settings clears Tunnel app configuration
Workspace ONE PIV-D Manager 24.07 for Android
- Thales IDPrime Virtual is now available as a PIV credentials provider.
- Bug Fixes and stability improvements.
Sign up or LogIn [HERE] to get access to the latest Beta versions.
July Software Releases
System | Component | Release | Announcement | Release Date |
Backend | WS1 Intelligence | 24.07.01 | 01.07.24 | |
Windows | Hub | 23.10.9 | 03.07.24 | |
Android | XR Hub | 24.06 | 04.07.24 | |
iOS | Send | 24.07 | 09.07.24 | |
Android | Hub | 24.06 | 19.07.24 | |
Windows | Hub | 24.04.4 | 12.07.24 | |
ChromeOS | Tunnel | 24.05 | 15.07.24 | |
Android | Content | 24.07 | 22.07.24 | |
Backend | WS1 Intelligence | 24.07.15 | 15.07.24 | |
Horizon | Horizon Cloud Service Next Gen | July 11 | 12.07.24 | |
iOS | Hub | 24.06 | 22.07.24 | |
Backend | Hub Services Cloud | July 2024 | 23.07.24 | |
Backend | WS1 Access Cloud | July 2024 | 23.07.24 | |
Backend | ITSM Connector for ServiceNow | July 2024 | 23.07.24 | |
iOS | Boxer | 24.07 | 24.07.24 | |
Backend | UAG | 2406 | 25.07.24 | |
Backend | Console Installer | 24.02 | 30.07.24 | |
Horizon | Server Components and Clients | 2406 | 29.07.24 | |
Horizon | Server Components and Clients | 2406 | 29.07.24 | |
Horizon | Server Components and Clients | 2406 | 29.07.24 | |
Horizon | Server Components and Clients | 2406 | 29.07.24 | |
Horizon | Server Components and Clients | 2406 | 29.07.24 | |
Horizon | Server Components and Clients | 2406 | 29.07.24 | |
Horizon | Server Components and Clients | 2406 | 29.07.24 | |
Horizon | Server Components and Clients | 2406 | 29.07.24 | |
Horizon | Server Components and Clients | 2406 | 29.07.24 | |
Horizon | Server Components and Clients | 2406 | 29.07.24 |
Patch & Seed Script Updates Week 31-24
- iOS 18 (22A5316j), iOS 17.6 (21G79), tvOS 17.6(21M71), macOS 15 (24A5298h) and macOS 14.6 (23G80)
- Last Update: CW31
Seed Script for latest Device Model Information
- Seed Script to support new iPad Air M2 and iPad Pro M4 models
- Last update: CW30
- Patch Level 22.12.0.48
- ARES-29546 - App details view page crashes when clicked on filters.
- UM-8986 - With Read-only admin we are able to add admin account through batch import.
- Last Update: CW28
- Patch Level 23.02.0.48
- FCA-207966 - EULA page crashing for CD environments.
- ARES-29360 - Unable to view the iOS profile “Assigned/Installed/Pending” status on UEM console 2302.
- UM-8987 - With read-only admin we are able to add an admin account through batch import.
- Last Update: CW31
- Patch Level 23.06.0.36
- PPAT-16486 - Cascade front-end root certificate is missing the VPN configuration.
- FCA-207967 - EULA page crashing for CD environments.
- AMST-41357 - Device in WNS renewal loop causing DM profiles failure.
- Last Update: CW30
- Patch Level: 23.10.0.25
- UM-8638 - User groups list view errors out at top OGs with error has occurred.
- ARES-27051 - Rule action was not reflecting on the autocomplete field type (default).
- AMST-41277 - Device in WNS renewal loop causing DM profiles to fail.
- AGGL-17018 - CICO with Launcher apps are not always removed when combined with app assignments.
- AAPP-16799 - VppNotificationStatusJob was not updating the retry count, causing the job to process the record infinitely.
- AAPP-17695 - Improve logging on Apple notification API.
- AAPP-17678 - Fix looping issue while making association calls for VPP v2.
- Last Update: CW31
- Patch Level: 24.2.0.11
- PPAT-17123 - VPN applayer payload type is not part of the XML when EnablePerAppVPN is set.
- MACOS-4351 - MAC install fonts.
- FCA-207853 - SmartGroup filter in the DLV must show devices as per eligibility criteria regardless of the device check-in.
- CRSVC-50243 - Fix write enablement issues at shared SaaS.
- CRSVC-50073 - Mod stack Orchestrator is proceeding when the snapshot stage fails
- CRSVC-48506 - Tweak DST PUT API to not emit events based on a flag.
- CRSVC-46606 - Improve canonical auth troubleshooting - add middleware to catch and log details for OAuth errors.
- ARES-29406 - Peer distribution chart is disappearing on-device search.
- ARES-29262 - Units in cache or server bytes charts were not displayed in Peer distribution.
- ARES-29238 - Seeing an error when moving the cursor over the Peer Distribution column of the device table on a Windows app’s Deployment Tracker screen.
- ARES-29140 - Backend - Move offline evaluated devices out of Pending stats in Deployment Tracking.
- ARES-29110 - Add a new section for “Installed but not assigned” devices and move them out from the Evaluated tab.
- ARES-29100 - Default assignments are disappearing from the database when we edit the assignment.
- ARES-28586 - Move offline evaluated devices out of Pending stats in deployment tracking.
- AMST-41653 - Seed Windows Hub 24.4.4.0 x86 Patch2.
- AMST-41560 - Seeding latest SFD 23.10.2 build.
- AAPP-17678 - Fix the looping issue while making association calls for VPP v2.
- AAPP-17088 - Get devices assigned to DEP profile API, which is failing.
- AAPP-17014 - Apple education profile not queuing a removal.
- AGGL-17049 - FCM not clearing passcode in direct boot mode.
- Last Update: CW31
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