EUC Newsletter - Week 18

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Release Updates Week 18-24:  

Apple Beta Builds Are Now Available 

  • New builds of the following software are now available: 
    • iOS and iPadOS 17.5 Beta 4 (21F5073b)  
    • macOS 14.5 Sonoma Beta 4 (23F5074a)  
    • tvOS 17.5 Beta 4 (21L5567a)  
    • watchOS 10.5 Beta 4 (21T5571a)  
    • visionOS 1.2 Beta 4 (21O5580a)  
  • Additional content available:  
  • Dark theme support based on system settings 
  • ASCL-179621 - Unable to access sharepoint through content application on android devices. 

    VMware EUC Security Advisories:  

    ---no new VMSA this week--- 

    EUC UX Research Opportunities:  
  • Our goal is to gather insight into user behaviors, motivations, and goals, so we can use those insights to inform and strengthen product and design decisions. 
  • Interested in giving your opinion and making your voice heard? Check out what’s available! 

    Opportunity #1 
  • Help Define the Future of AI In WS1 
    • About: What if AI could help build a query and visualization? What if you could ask AI to show the number of new enrollments in your deployment? 
    • What: 5-minute survey where you'll be asked to list the top use cases you'd like to use AI for. 
    • SURVEY HERE 

      Opportunity #2 
  • AI-Assisted Self-Service 
    • If you’re an IT Admin – what if it could help an end user fix a security vulnerability on their device through self-service or guide a new employee to install correct set of apps? 
    • If you’re NOT an IT Admin (End User) – what if it could update a specific app to the latest version or answer questions for you about any open health issues on your devices?  
    • What: 5-minute survey where you'll be asked to list the top use cases you'd like to use AI for. 
    • SURVEY HERE --> Open until EOD 4/29  

      Opportunity #3 
  • NEW ServiceDesk and ITSM Connector Dashboards 
    • About: Where Admins can access performance data about Helpdesk and ServiceNow Incidents, leveraging the capabilities of DEEM. See ticket status widgets, top device issues, and Insights like 300 Windows Desktop OS crashes. 
    • What: Variety of focus groups and 1x1 conversations via Zoom. 
    • When: The week of 4/29 and 5/06. 
    • SIGN UP HERE 

      KB Highlights & Announcements Week 18-24:  

      System Migration Changes Impacting Workspace ONE and Horizon Customers (97841) 
  • The end-user computing (EUC) division of Broadcom will transition from VMware-hosted systems to EUC-hosted systems in April and May 2024. This transition is part of our preparation to become a standalone entityfollowing the pending acquisition of EUC by KKR. 
  • From April 30 through May 6, 2024, customer access to Customer Connect and VMware Cloud services portals will be limited or read-only. Also, from May 3, 2024 to May 6, 2024, the MyLearn portal will be unavailable while the current system is retired and a new platform is made available in its place. 
  • During this time, your access to Workspace ONE and Horizon EUC services will not change. You can also continue to access knowledge base (KB) articles and technical documentation via the website. 
  • Beginning May 6, you will use new URLs to access the EUC-hosted systems. See “New EUC URLs” at the end of this KB. 

    High Priority KBs:  
  • System Migration Changes Impacting Workspace ONE and Horizon Customers (97841)
    The end-user computing (EUC) division of Broadcom will transition from VMware-hosted systems to EUC-hosted systems in April and May 2024. This transition is part of our preparation to become a standalone entityfollowing the pending acquisition of EUC by KKR. 
  • VMware Support Transition to Broadcom (97304)
    The process of transitioning to Broadcom systems and the necessary migration of VMware systems will begin at approximately 5:00 p.m. PDT on Tuesday, April 30, 2024, and conclude at approximately 8 a.m. PDT on Monday, May 6, 2024. 
    Starting 6-May-24, End User Computing (EUC) customers should contact EUC support at https://customerconnect.omnissa.com for any technical needs. 
  • End of Life Announcement for the Legacy App Catalog in Workspace ONE UEM for SaaS UEM Customers (95774)
    We are announcing the End of Life (EOL) for the UEM Legacy Catalog for UEM SaaS customers only at this time. If you are a On-Premises UEM Customer, this notice does not impact you at this time, further communications will follow for timelines on migrating On-Premises UEM Customers to the Intelligent Hub App Catalog. 
  • Workspace ONE UEM - Updated requirements for on-premise cumulative patches (94706)
    The base GA version for current Workspace ONE UEM releases is being revised through updated installers. On-premise customers will need to consume a revised installer for a given major version before any future cumulative patches can be deployed for that major version. These revised installers are required to address compatibility issues with regular cumulative patches. 
  • Introducing Workspace ONE (WS1) UEM Next-Gen SaaS
    VMware is excited to announce that the resource management & tracking improvements, the first major feature-based milestone in the Workspace ONE UEM Modernization Journey, is now available for customer testing. These improvements will be enabled in limited testing environments (CN135) starting on Thursday August 24, 2023. 

     

    Recently updated or added KBs (Links)  

    System 

    Component 

    Release 

    Announcement 

    Release Date 

    Windows 

    Tunnel Win10 

    24.01 

    Release Notes 

    01.04.24 

    iOS 

    Content 

    24.02.1 

    Release Notes 

    03.04.24 

    Android 

    Content 

    24.02.1 

    Release Notes 

    03.04.24 

    macOS 

    Hub 

    24.01.1 

    Release Notes 

    03.04.24 

    Linux 

    Hub 

    24.03 

    Release Notes 

    08.04.24 

    Backend 

    Assist Installer 

    24.03 

    Release Notes 

    10.04.24 

    Android 

    Assist 

    24.03 

    Release Notes 

    10.04.24 

    Windows 

    Assist 

    24.03 

    Release Notes 

    10.04.24 

    macOS 

    Assist 

    24.03 

    Release Notes 

    10.04.23 

    Linux 

    Assist 

    24.03 

    Release Notes 

    10.04.24 

    Backend 

    WS1 Intelligence 

    24.04.08 

    Release Notes 

    05.04.24 

    Horizon 

    DEEM 

    24.04 

    Release Notes 

    12.04.24 

    Backend 

    Assist Installer 

    24.03.01 

    Release Notes 

    19.04.24 

    Android 

    Web 

    24.02.1 

    Release Notes 

    19.04.24 

    Backend 

    ITSM Connector for ServiceNow 

    5.0 

    Release Notes 

    19.04.24 

    Horizon 

    Horizon Cloud Service 

    2404 

    Release Notes 

    19.04.24 

    Backend 

    WS1 Intelligence 

    24.04.22 

    Release Notes 

    22.04.24 

    Backend 

    WS1 Access SaaS 

    April 2024 

    Release Notes 

    17.04.24 

    Backend 

    Hub Services SaaS 

    April 2024 

    Release Notes 

    18.04.24 

    Windows 

    Hub for Windows 10 

    23.10.7 

    Release Notes 

    25.04.24 

    Android 

    Content 

    24.04 

    Release Notes 

    30.04.24 

    iOS 

    Content 

    24.04 

    Release Notes 

    25.04.24 

    Patch & Seed Script Updates Week 18-24  

    • Workspace ONE UEM 23.06 
      • Patch Level 23.06.0.30 
      • FS-5465: Creating or editing conditions within a workflow, specifically Application Exists, Matches Found count is incorrect whenever adding or removing Application Versions or Names in Condition. 
      • CRSVC-44198: Correlation-Id header is missing from the Device State Migration tool to DST service. 
      • CMCM-190986: Remove the command queue to delete content from device during managed content delete. 
      • AAPP-17251: VPP application not updating version on the console for one application but does push the updated version to devices. 
      • AAPP-17246: Get devices assigned to DEP profile API is failing. 
      • https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2306/rn/vmware-workspace-one-uem-2306-release-notes/index.html#Patch%20Resolved%20Issues 
      • Last Update: CW17 

          
    • Workspace ONE UEM 24.02 
      • Patch Level: 24.2.0.6 
      • AGGL-16822: Capability enrichment sample failing post the patch update in environment to update enterprise version. 
      • AGGL-16827: Android Device delete intermittently takes 4 hours to wipe the device. 
      • FCA-207587: DLV tooltip for friendly name is broken. 
      • FCA-207603: Device List view Export is not producing export to download. 
      • AMST-40616: Device state to capture new status for pause. 
      • AMST-40654: Pause status to be displayed in List view. 
      • AMST-41111: Bulk Management settings throwing error. 
      • FS-5414: Matches Found count is incorrect whenever adding/removing Application Versions/Names in Conditions. 
      • https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2402/rn/vmware-workspace-one-uem-2402-release-notes/index.html 
      • Last Update: CW18

     

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