Weekly highlight:
EUC UX Research Opportunities - Our goal is to gather insight into user behaviors, motivations, and goals, so we can use those insights to inform and strengthen product and design decisions.
- Interested in giving your opinion and making your voice heard? Check out what’s available!
- Bonus: We give VMWare swag to Customers who participate
| | - WS1 UEM
- Devices > List View
- Devices > Dashboard
- Resources > App
- Resources > Profile
| EUC Research recently collected Admin feedback on Devices + Resources. We took that feedback to the EUC Design Team and guess what? UPDATES HAVE BEEN MADE. | - Focus Groups / 1x1s
- Whiteboard/Miro activities
- Testing wireframe + prototypes of potential tool
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Here
| - WS1 Marketplace
- OPEN TO WS1 Intelligence Admins
| How are you utilizing Marketplace? What do you think about a Community? | - Focus Groups / 1x1s
- Whiteboard/Miro activities
- Testing wireframe + prototypes of potential tool
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Here
| | How do you build widgets and dashboards? How do you use filters? How easily can you use these? | - Focus Groups / 1x1s
- Whiteboard/Miro activities
- Testing wireframe + prototypes of potential tool
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Here
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Release Updates Week 36: Workspace ONE Intelligence 23.09.05 - Use the in-product menu to find product documentation and KB articles.
- Select the menu square in the top right of the UI and use the Support search field to find product documentation and KB articles.
- Select the View More In VMware Docs link to navigate to product documentation.
· - We are always working to improve Workspace ONE Intelligence with every release. There are no major bug fixes to report.
Announcing General Availability of Mobile SSO for Apple devices - As part of the iOS 13 SDK and MDM spec, Apple introduced a new cross-platform SSO extension that offered a native SSO approach using standard federation protocols. Mobile SSO for Apple devices in Workspace ONE Access leverages this native SSO Extension SDK in Apple.
Workspace ONE Intelligent Hub for Android 23.08 - Experience Improvements in Mobile Threat Defense for Phishing and Content Protection
- Shift-Based Access Control with UKG Dimensions (Limited Availability)
- The Shift-based Access Control feature enables customers to selectively restrict access to Intelligent Hub features based on whether the shift-based worker is on or off the clock. This version of the feature enables configurable restriction of Hub Services, notifications, app entitlements, and single sign-on when the user is not deemed to be working, as defined by the customers UKG Dimensions time and attendance system.
- This version of Shift-based Access Control supports integration with UKG Dimensions and requires Hub Services 2308+, Workspace ONE Access 2209+, and Workspace ONE Intelligent Hub for iOS and Android 23.08+.
- NOTE: Please reach out to your account team for the steps required to enable Shift-based Access Control with the UKG Dimensions feature.
- Bug Fixes
KB Highlights & Announcements Week 36: iOS Tunnel client 23.06 in Managed mode may prompt for user credentials on application launch (94260) - The iOS Tunnel client 23.06 may prompt the user for their enrollment credentials on application launch.
This condition only applies to Tunnel in Managed enrollment mode.
This condition does not apply to Tunnel in Unmanaged-Standalone enrollment mode.
This condition does not apply if Tunnel is enabled with Workspace ONE Phishing and Content Protection.
Workspace ONE UEM Introducing an EU-only Content Delivery Service (CDN) (94323) - We will be upgrading our EU CDN services to utilize Akamai custom edge map and retain all cache within the EU region only. Once enabled, our EMEA open CDN service will be served by edge servers within the EU. Customers can rest assured that their data will not leave the EU region and enjoy the secured and reliable content delivery service that Akamai brings.
Introducing the Workspace ONE Learning Center: Your Gateway to Seamless Learning (94251) - We're thrilled to unveil the Workspace ONE Learning Center – a game-changing resource hub now available in Workspace ONE Cloud. At VMware, we're committed to empowering your journey with Workspace ONE, and this Learning Center is designed to be your go-to destination for on-demand, immersive learning.
High Priority KBs - Introducing Workspace ONE (WS1) UEM Next-Gen SaaS
VMware is excited to announce that the resource management & tracking improvements, the first major feature-based milestone in the Workspace ONE UEM Modernization Journey, is now available for customer testing. These improvements will be enabled in limited testing environments (CN135) starting on Thursday August 24, 2023. - [Resolved] SINST-176145 - Multiple Workspace ONE UEM application pools and services may not start once stopped (93877)
Workspace ONE UEM services and application pools may fail to start once stopped. This issue is typically observed alongside the following error message in the service's log - [RESOLVED] SINST-176160 - Workspace One UEM - Unable to edit existing or create new DDUI profiles. (93911)
Upon deploying the patches noted in KB 93877, you may experience an error when creating or editing DDUI device profiles (iOS, macOS, Android Enterprise) in the Workspace ONE UEM Console. - VMware Workspace ONE UEM New Control Plane SaaS Deployment Schedule (86243)
Workspace ONE UEM has undergone a complete re-architecture to modernize the platform using microservices and containers to enable increased scalability and performance and increase the rate of innovation. Now after having conducted significant and careful testing, these architecture updates, including a new control plane, will be deployed to UEM SaaS environments over the next several weeks, with options available to on-premise customers after this roll-out (Later in 2022).
Recently updated or added KBs (Links) Digital Workspace Techzone, Blog and YouTube Updates 3rd Party Blog Updates & Industry News
September Software Releases
Patch & Seed Script Updates Week 36-2023 - OS Updates Seed Script
- Seed Script for latest Device Model Information
- Workspace ONE UEM 22.09
- Patch Level 22.9.0.38
- AAPP-16363: Renewed VPP stoken (ASM) does not sync the app details on the console.
- AGGL-15217: Clicking "Add version" at Assignment page of an application control profile reverts app control payload to default settings.
- AMST-39538: Workaround for Microsoft issue, breaking SFD installation.
- INTEL-51753: Update current device enrollment user delta export to include delete operation.
- CRSVC-39279: Certificate password is null.
- CRSVC-39364: Memcached uses only one server.
- CMEM-186889: Powershell script and Workspace ONE UEM side changes for EXO V3 module.
- ARES-26206: Deploying internal apps is getting stuck in “Pending Release” status.
- AMST-39475: The default 'Read Only' Admin role to view the Baseline was not working.
- AGGL-15034: Android DDUI profile payloads not loading.
- CRSVC-40109: Private key was not exportable in manual flow.
- CMCM-190661: WS1 UEM console shows spaceman error when viewing security tab for most macOS devices.
- https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2209/rn/vmware-workspace-one-uem-2209-release-notes/index.html#resolved-issues-22904-patch-resolved-issues
- Last Update: CW32
- Workspace ONE UEM 22.10
- Patch level 22.10.0.32
- SINST-176203: Update Installer to fix issues with DDUI profile screen.
- Last Update: CW32
- Workspace ONE UEM 22.12
- Patch Level 22.12.0.32
- AMST-39540: Workaround for Microsoft issue, breaking SFD installation.
- CRSVC-39277: Certificate password was null.
- FCA-205774: AirWatchSSP was terminated with unhandled ProfileInstallationException.
- INTEL-51755: Update current device enrollment user delta export to include delete operation.
- AMST-39507: WNS disconnected for multiple Windows devices.
- AAPP-16312: False APNS notifications during purchased app sync.
- CRSVC-40110: Private key was not exportable in manual flow.
- CMCM-190663: WS1 UEM console shows spaceman error when viewing security tab for most macOS devices.
- AMST-39477: The default 'Read Only' Admin role to view the Baseline was not working.
- AAPP-16315: Internal iOS app details display incorrect BundleID.
- CMCM-190635: Managed content was not showing up on newly enrolled devices.
- MACOS-4002: Unable to setup an admin account on a macOS device.
- FCA-205680: Horizontal scroll missing for Organization Group picker.
- RUGG-12326: Update the Linux pull service installer link within Settings > System > Enterprise Integration > Pull Service Installers.
- https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2212/rn/vmware-workspace-one-uem-2212-release-notes/index.html#Resolved%20Issues-22.12.0.04%20Patch%20Resolved%20Issues
- Last Update: CW32
- Workspace ONE UEM 23.02
- Patch Level 23.02.0.20
- RUGG-12358: Event Log - Incorrect Product name and Job ID for product failures in event log.
- MACOS-4010 : Unable to setup admin account on a macOS device.
- INTEL-51756: Update current device enrollment user delta export to include delete operation.
- FCA-205818: Improve Device Dashboard performance for large device count.
- FCA-205775: AirWatchSSP is terminated with Unhandled Exception.
- FCA-205668: Horizontal scroll missing for Organization Group selector.
- ENRL-3813: COPE devices enrollment endpoint captivates more response time.
- CRSVC-39276: Certificate password is null.
- CRSVC-38640: Stop throwing exception From DSM in case 404 enrollment user not found.
- CMSVC-17272: Script to set default name of Smart Group when null.
- CMCM-190684: Errors during blob sync/check status to CDN.
- CMCM-190675: Adding content via API defaults to unknown "Paxar" value for customer, while the default should be N/A.
- CMCM-190664: Workspace ONE UEM console shows spaceman error when viewing security tab for most macOS devices.
- CMCM-190636: Managed Content not showing up on newly enrolled devices.
- CMCM-190627: "Content Detail by Device" reports incorrect.
- ARES-26126: WDC Profile creation times out when assigning Smart Group with higher number of devices.
- ARES-26029: Workspace ONE UEM DB - Profile Installation status is not loading for profiles deployed to the entire environment.
- AMST-39588: Seed 23.02.7 patch to UEM console main.
- AMST-39541: Workaround for MSFT issue breaking SFD installation.
- AMST-39506: WNS disconnected for multiple Windows devices.
- AMST-39478: The default 'Read Only' Admin role to view the Baseline is not working.
- AGGL-15323: Feedback channel - Data not being pulled from Google for App Config.
- AAPP-16385: iOS Device Updates Notification messages are automatically truncated.
- AAPP-16364 Query to validate Cellular APN as required field with DDUI activated.
- AAPP-16341: Resolve errors from OS update retry job.
- AAPP-16313: False APNS Notifications during Purchased App Sync.
- AAPP-16178: Renewed VPP stoken(ASM) does not sync the app details on the console.
- https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2302/rn/vmware-workspace-one-uem-2302-release-notes/index.html#Resolved%20Issues
- Last Update: CW32
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