VMware EUC Newsletter - Week 5

Weekly highlight:



VMware Identity Services for EUC - Workspace ONE available for new customers!

VMware Identity Services is a new cloud service for integrating VMware products with third-party cloud-based identity providers such as Microsoft Azure Active Directory for user provisioning and identity federation. This document covers VMware Identity Services for VMware Workspace ONE®, which provides centralized user management across Workspace ONE services. 

Supported identity providers and directory sources:

  • Azure AD, a cloud-based identity service in Microsoft Azure
  • Generic SCIM 2.0 Identity Source


  • Documentation for this release can be found here: Documentation
  • Workspace ONE Release Notes: Link
  • Workspace ONE Access Release Notes: Link
  • Workspace ONE UEM Release Notes: Link (will be updated later)





Release Updates Week 05:

Workspace ONE Intelligent Hub for iOS 23.01

  • Reorder your favorites
    • We are adding the ability to reorder your favorite apps and links in your favorites section
    • Please note that this will only persist the order across similar iOS devices because other devices that you may have enrolled into Workspace ONE, or the Web version of Workspace ONE may have different entitlements (e.g. mobile apps or Horizon apps)
  • New widget for showing your favorite apps and links
    • We are introducing a new widget to your iOS home screen that pulls in your Favorited apps and links
    • This can be found co-located with the existing personal bookmarks widget found by editing your iOS home screen and selecting Hub
  • New widget for showing a custom view of all items favorited + My Web Links content
    • We are introducing a new widget to your iOS home screen that pulls in your Favorited Apps and Links as well as your Personal Bookmarks that can be found in the “My Web Links” section of Hub
    • This widget also allows you to choose the order for your items and is not limited to the favorites section or the personal bookmarks so you can mix them.


Workspace ONE Intelligent Hub for macOS 23.01

  • HUBM-6131 DSM sync schedule - new key available in the agent settings to customize sync interval: "MacOsDsmSyncInterval"
  • HUBM-4818 Dark Mode Support has been added to Hub
  • HUBM-4819 macOS Hub User Bookmarks Support - Bookmarks/web links will be displayed in the Favorites tab. They will be editable, sortable, and persistent. 
  • HUBM-6071 macOS On-Demand Workflow support has been added to show the completion status of on-demand workflows. Requires 2302+ Workflow Engine - see minimum requirements below. 


Horizon Cloud Service next-gen 2301 (Jan 2023)

  • Desktops and Applications
    • Pools and Pool Groups
      • Single-session dedicated pools now support mixed VM models. Powered-off VMs can be resized from the Horizon Universal Console.
      • An Activity Log tab is now available on the Pool Details page.
  • Monitoring
    • You can add existing UAGs that are used with your Horizon 8 pods to enable monitoring of those UAGs.
    • Splunk integration for Horizon Plus now supports sending Horizon Agent monitoring data to Splunk instances.
    • You can now edit your Horizon Plus Splunk configurations.
    • You can now use the Horizon Universal Console to monitor Horizon 8 infrastructure and resources. You need to enable agent monitoring and upgrade the agent version to 2212 or later.
  • Onboarding
    • Horizon Cloud has integrated Pendo, a third-party tool that collects website data to enable observing and enhancing customer experience. An opt-out preference is provided in the Workspace ONE Cloud Admin Hub console.



KB Highlights & Announcements Week 05:

Introducing the VMware User Group (VMUG) for the Digital Workspace - Sign Up

  • This community will serve as a resource for information and discussion on VMware's technologies relating to Digital Workspace. Join in the conversation, this is your community! 
  • Some of VMware's products in the Digital Workspace realm are Workspace ONE Mobile Threat Defense, Workspace ONE Unified Endpoint Management, Workspace ONE Intelligence


Announcing End of support for Industry Templates in Workspace ONE UEM (90764)

  • VMware Workspace ONE EX Workflows will reach End of Availability (SKU will no longer be available for purchase) on Feb 3rd, 2023, and End of Support (EoS) on March 3rd, 2023


Announcing End of support for Industry Templates in Workspace ONE UEM (90764)

  • After end of support on August 31st, 2023, a future version of the Workspace ONE UEM console will remove the Industry Template user interface.  


UEM Research

  • Help make navigation and terminology better in Workspace One UEM! 
  • VMware is looking for feedback on how well information is named and organized in Workspace One UEM, specifically on the primary menu. 
  • What’s the research?
  • Unmoderated card sorting activity where you’ll be given a set of cards and asked to organize them into the categories that make the most sense to you via a usertesting program called Maze. This can take up to 10 minutes.
  • Who is this relevant for?
  • Any Admin currently using Workspace One UEM
  • When’s this happening?
  • The week of January 30
  • What’s in it for me?
  • If you're in the Champions Panel, you’ll get points for filling out this survey, and those who opt-in to participate in the research and complete the card sorting activity, will also receive additional points and a VMware-branded insulated tumbler!
  • If you're not in the Champions Panel, you'll get a VMware-branded insulated tumbler upon completing the card sorting activity!

Interested in participating? Just let us know by clicking this link: https://vmwareuxr.sjc1.qualtrics.com/jfe/form/SV_4U9Qh8R5ENaodbo


Recordings of Januar '23 EUC Breakfast Briefings:


High Priority KBs

  • [Action Needed] - Refresh Old Android Enrollment QR Codes
    VMware is making changes to enhance the security posture of cloud-based endpoints related to this enrollment method on March 1st, 2023. As a result of this change enrollment using some older QR codes may fail. As a resolution, new QR codes will need to be generated as replacements for affected QR codes.
  • VMware Tunnel Proxy End of Support Life Announcement (87345)
    VMware is announcing End of Support Life for the Tunnel Proxy component of the VMware Tunnel solution. This will be effective January 30, 2023.
  • VMware Workspace ONE UEM New Control Plane SaaS Deployment Schedule (86243)
    Workspace ONE UEM has undergone a complete re-architecture to modernize the platform using microservices and containers to enable increased scalability and performance and increase the rate of innovation. Now after having conducted significant and careful testing, these architecture updates, including a new control plane, will be deployed to UEM SaaS environments over the next several weeks, with options available to on-premise customers after this roll-out (Later in 2022).
  • Support Access Policies for Customers with Expired SaaS EUC Licenses (89494)
    In alignment with VMware's Corporate Standards and those of the industry as a whole, VMware customers who have purchased SaaS (Software-as-a-Service) licenses for EUC (End-User Computing) products can expect the behavior outlined in the KB regarding Support access when their subscription has a status of Active Pending Cancellation or Expired/Cancelled.


Security Related KBs


Recently updated or added KBs (Links)


Digital Workspace Techzone, Blog and YouTube Updates


3rd Party Blog Updates & Industry News


Beta, Lab and Tech Preview Updates

  • Workspace ONE Content 23.02 for Android
    • KVP to disable Edit PDF page for organising pages
    • Improved experience of image and video capture from camera with flash support
    • Improved navigation experience
    • Bug Fixes
      • ASCL-178576 - Unable to load PDF at/after page 6 with watermark enabled and 2-byte characters specified as values
  • WS1 Tunnel for Windows 3.3 (Standalone)
    • The Windows Tunnel client now supports HTTPS in the Single Sign-On URL/ Assertion URL.


February Software Releases





Release Date

















Patch & Seed Script Updates Week 05-2023