VMware Digital Workspace Newsletter - Week 36



Week 36 -  2022







Weekly highlight:


Getting Ready for Apple Fall 2022 Releases

  • On June 6th, 2022 Apple announced at their World Wide Developers Conference (WWDC) the upcoming releases of iOS 16, iPadOS 16, tvOS 16, and macOS Ventura (13.0). This document will provide guidance on all the upcoming Apple updates and any impacts this may have on Workspace ONE.
  • The anticipated release timeline for these updates is similar to previous years. We anticipate a mid to late September release for iOS 16, iPadOS 16, and tvOS 16, with macOS Ventura releasing shortly after in late September or early October.
  • The docs.vmware information is derived from Apple’s WWDC information sessions. These sessions are available on-demand through Apple’s Developer Program at developer.apple.com. This site also contains information on how test the upcoming releases.
  • WWDC 2022 videos








Deprecation of AirWatch Historical Widgets within Workspace ONE Intelligence (89394)

  • AirWatch Historical widgets are being deprecated within Workspace ONE Intelligence.
    Why is this being deprecated?
    The current implementation of AirWatch Historical only stores the full record of state changes. Storing the full record introduces a limitation as it tracks all changes to the state, including edits. As a result, historical widgets face data accuracy challenges due to its inability to truly track change events.
    For instance, when tracking the total number of apps installed per day, AirWatch Historical will count any changes to a currently installed app as a new installation due to the implementation method. This in turn, misrepresents the actual number of apps being installed a day, resulting in inaccurate data for the widget.
  • What does deprecation mean for users?
    Users will only be able to view or delete the impacted AirWatch Historical widgets. They will NOT be able to edit, copy, duplicate, or rename the impacted widgets. Additionally, users will NOT be able to create any new AirWatch Historical widgets.
    Which widgets are impacted?
    Widgets using data from the following list will be impacted:
    • Workspace ONE UEM -> Apps
    • Workspace ONE UEM -> Devices
    • Workspace ONE UEM -> Windows OS Updates
    • Workspace ONE UEM -> Device Risk Score
    • Workspace ONE UEM -> Device Summary Risk Score
    • Workspace ONE UEM -> User Risk Score

Impacted widgets will also be labeled with a 'Deprecated' pill to make it easier for users to identify.


Workspace ONE Email Notification Service 2 (ENS2) experiencing sporadic connection errors due to the unavailability of the RDS database (89432)

  • ENS2 Virginia Database was migrated on 27th August to a Multi-AZ configuration. After the migration, the Workspace ONE Team began seeing database connection errors due to a sporadic unavailability of the RDS database. While the Workspace ONE Team works with our partners to identify the root cause, the team will be reverting to a previous version of the database.
  • Since ENS2 relies on Exchange to maintain subscriptions and Exchange is prone to losing subscriptions frequently for unknown reasons, it is possible that many users may lose subscriptions due to the migration.
  • The team will be creating a mock API to keep sending acknowledgements back to the Exchange whenever there is an event pushed from Exchange to ENS2, to reduce chances of losing the active subscriptions.
  • Workaround in KB https://kb.vmware.com/s/article/89432?lang=en_US&source=email


HW-164237 Hotfix for Workspace ONE Access Connector, Resolution for OpenJDK 11.0.5 does not work correctly with StartTLS protocol. Upgrade to OpenJDK 11.0.16. (89428)

  • Active Directory Connections using StartTLS option may not work as expected with Workspace ONE Access Connector 22.05.
  • The patch allows you to upgrade the packaged OpenJDK to version 11.0.16, in order to resolve the issue.
  • Known Issue in OpenJDK 11.0.5 packaged with Workspace ONE Access Connector 22.05.
  • Resolution outlined in https://kb.vmware.com/s/article/89428?lang=en_US&source=email


Highlighting High Priority KBs


Recently updated or added KBs


Digital Workspace Techzone, Blog and YouTube Updates


3rd Blog Updates & Industry News



Patch & Seed Script Updates Week36-2022