EUC Newsletter - Week 10


Weekly highlight:



Release Updates Week 10-24: 

Apple Updates Week 10


Workspace ONE Boxer for Android 24.02

  • Health Check Improvements
  • Workspace ONE Notebook Integration is deactivated
    • Workspace ONE Notebook Integration with Workspace ONE Boxer is deactivated.
  • Quality Improvements


VMware EUC Security Advisories:



EUC UX Research Opportunities  

  • Our goal is to gather insight into user behaviorsmotivations, and goals, so we can use those insights to inform and strengthen product and design decisions.
  • Interested in giving your opinion and making your voice heard? Check out what’s available!

Opportunity #1

  • EUC Product/Feature: Experience Mgmt (DEEM/DEX)
  • Topic: EUC Design is making a variety of changes to DEX and wants to hear your opinion about whether it’s going in the right direction! Some changes include potential new product tiers and cross-console functionality like getting DEX insights for Horizon, UEM, and Hub Services. Get a sneak peak at early wireframes of these new tools.
  • Opportunity Type: Focus group conversations on 3/07 and 3/08 from 9-10am CST (10am EST, 3pm GMT, 4pm CET)
  • Sign Up Link: HERE

Opportunity #2

  • EUC Product/Feature: WS1 UEM
  • Topic: Get a sneak peak at early wireframes of new designs for adding applications from the Enterprise App Repository flow.
  • Opportunity Type: 45-minute, 1x1 conversations via Zoom
  • Sign Up Link: HERE

Opportunity #3

  • EUC Product/Feature: WS1 UEM
  • Topic: Get a sneak peak at early wireframes of new designs for Vulnerability Management shared at Explore 2023!
  • Opportunity Type: Variety of 60-minute, 1x1 conversations and focus groups via Zoom.
  • Sign Up Link: HERE

Opportunity #4

  • EUC Product/Feature: WS1 UEM, Horizon, and Intelligence
  • Topic: How AI can work alongside you as you’re getting onboarded to WS1 or while you’re using it daily? For example, what if it could help you create a new cert authenticated Wi-Fi policy, query, or widget? What if you could ask it to show you the number of new enrollments in your deployment? 
  • Opportunity Type: Variety of 60-minute, 1x1 conversations and focus groups via Zoom.
  • Sign Up Link: HERE


KB Highlights & Announcements Week 10-24:

iOS 17.4 and Alternative App Marketplaces (96740)

  • iOS 17.4 introduces support for third-party app marketplaces for devices located in the European Union (EU). With the introduction of a special developer entitlement, third-party organizations can now create their own alternative app marketplaces that can be downloaded and installed on devices running iOS 17.4 and later. Alternative app marketplaces provide a new distribution method for applications, allowing users in the EU to download apps outside of Apple’s App Store. For more information on this topic, please see Apple’s support article, Update on apps distributed in the European Union


App Not deploying on 23.10.x macOS Hub (96724)

  • Customer is experiences issues where Proofpoint application does not install on devices that have been upgraded to 23.10.x version of the macOS hub. Application worked without issue with previous version of macOS Hub. In managedsoftwareupdate.log shows that app downloads to 97% and then shows the following error "The install failed. (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. An unexpected error occurred while moving files to the final destination.)" 


[AAGNT-198419] Managing WiFi on Android 12+ requires Location Services enabled (96763)

  • Note: The behavior describe in this article is the same as in Managing WiFi on Android 10 & 11 requires Location Services enabled (96641) , but we consider this an issue with Workspace ONE UEM in Android 12+ as this is not an Android limitation in these OS versions.

    On Android 12+ devices where Location Services is disabled, Workspace ONE UEM is unable to remove or update WiFi configurations. As such, if:
    1. A WiFi profile is uninstalled from the device, Workspace ONE UEM will be unable to remove the WiFi configuration from the device. 
    2. A new version is added to an existing, installed WiFi profile, Workspace ONE UEM will be unable to update the WiFi configuration on the device with any settings changes in the new profile version. 


Workspace ONE UEM Samsung Knox Platform Guide 2024 (96762)

  • Table of Contents:
    1. Introduction – Knox platform for enterprise
    2. Knox license keys
    3. Knox Mobile Enrollment
    4. Knox Service Plugin
    5. Knox-specific features/capabilities built into UEM
      • License activation, passcode enforcement
      • EFOTA (firmware management)
    6. On Premise and Closed Network considerations


High Priority KBs 


Recently updated or added KBs (Links) 


Digital Workspace Techzone, Blog and YouTube Updates 


3rd Party Blog Updates & Industry News 


Beta, Lab and Tech Preview Updates 

Workspace ONE Multiuser Support for Windows

  • **Early Access** - This Early Access program is for testing Multiuser functionality on Windows devices. The program provide access to pre-released version of UEM software in UAT environments. These environments are upgraded frequently with bug fixes and new features. This program is to be used for testing ONLY. There will be no support provided for production devices. Please see the list of known issues before testing. This list will be updated frequently as new fixes are rolled out. If you are not comfortable testing Alpha builds of UEM software, it is recommended you wait for the official beta release of Multiuser.
    Please ensure your applications are created in the appropriate context (device or user) and are assigned to all potential users of the device. If you create user app and it is not assigned to the next user, it will be uninstalled.
    Supported Enrollment Flows:
    Agent Based Enrollment only
    Silent Enrollment
    *Support for OOBE enrollment will be added after seeding of Intelligent Hub to CN135/CN137/CN138*
    Pending Functionality:
  • Pause Checkout functionality per device is missing in the current build in CN135/137/138. Will be added after next upgrade
  • Certificate Management is missing in the current build in CN135/137/138. Will be added in COM-CN-52122.
  • User Group checkout restrictions are not working in current build. Will be fixed in next upgrade.
  • Single user to Multiuser migration is missing in the current build in CN135/137/138. Will be fixed in next upgrade.
  • Known Issues:
    • AMST-40743 - User SID is incorrectly cached for the entirety of reassignment.
    • AMST-40735 - MultiUser migration button is not visible on device more actions (fixed in COM-CN-52275+)
    • AMST-40408 - Add option to pause user check out on device details
    • AMST-40369 - On demand App assigned to previous user only still shown in Hub to new user
    • AMST-40366 - Email does not change in the console is the new user does not have one in UEM
    • AMST-40328 - Entitlements not shown in PEO screen.
    • AMST-40215 - Profile installation is not showing up in Troubleshooting tab


Official Windows Intelligent Hub - ARM64


    • [Hub] New UI Framework for Intelligent Hub (WinUI3).
    • [Hub] Windows devices now support registration with Google BeyondCorp for Context-Aware Access. Device compliance states will be synced with Google to grant user access to Google apps.
    • [Hub] Intelligent Hub will now show the number of unread administrator-generated notifications over the Intelligent Hub icon in the task bar.
    • [Hub] Intelligent Hub logging has been enhanced. In addition to formatting improvements, thread IDs, error levels, and additional error information are now present.
    • [Hub] Support for Single Sign On using Kerberos - Windows Intelligent Hub now supports Kerberos as an authentication method for sign on.
    • [Hub] Support for MFA when using a 3rd party IDP for authentication into Intelligent Hub. Windows Intelligent Hub now properly supports Multi-Factor Authentication when signing into Intelligent Hub.

Bugs Fixed:

    • HUBW-13932 - VMware.Hub.Win32Agent.AppXInstaller.exe crash during upgrading to master
    • HUBW-13935 - Log collection is not launching the folder automatically when collected from System
    • HUBW-13953 - Can not uninstall the app (stuck) from control
    • HUBW-13981 - Scripts in installing status without user click on it
    • HUBW-10961 - AwWindowsIpc.exe keeps crashing after installation so that the enroll UI cannot be prompted
    • HUBW-12543 - DM does not unenroll after uninstallation of Intelligent Hub
    • HUBW-12529 - TaskScheduler is crashing on ARM64 device


WS1 Content 24.02 for Android

  • Bug fixes and general improvements


Sign up or LogIn [HERE] to get access to the latest Beta versions.


March Software Releases





Release Date




Release Notes



Patch & Seed Script Updates Week 10-24







  • Workspace ONE UEM 23.10
    • Patch Level:
    • AAPP-16943: Not able to configure EAS payload when credential payload is added.
    • AGGL-14885: ChromeOS Credentials Profiles do not redeploy between user logins.
    • UM-8727: Fix the parameter passed to the Microsoft Graph Client APIs when searching by devices.
    • AAPP-16463: Spacemen error when customer is trying to assign/edit/Manage Device for VPP app (proloquo2g).
    • CRSVC-44714: SAN is missing in eJBCA CSR.
    • Patch Level:
    • UM-8734             Unable to access usergroups even with admin roles and right permissions
    • RUGG-12924  CustomAtttibute sample update in DeviceState was failing due to duplicate custom attributes mapping
    • ENRL-4128       After UEM 2310 Upgrade iOS CICO Fails When OS Version Used in Enrollment Restriction Policy
    • CRSVC-46941                 Device summary tab, security card is not displaying Azure Active Directory Registration or Azure Device ID under device details
    • CRSVC-46609                 AAD CA - Unable to save intelligent hub setting page on lower OGs
    • CMSVC-17622                Boeing- Run Pre-validation tool for analyzing SG data on CN1397
    • CMCM-190929               Increase the maximum page size for managed content ds endpoint
    • ARES-27858    ARP not triggering when threshold is met
    • AMST-40710    Seed Windows Hub 23.10.5 x86 UEM console 2310
    • AAPP-17023    The description for Custom B2B apps is not shown in legacy and hub catalog
    • AAPP-17002    VPP application not updating version on the console for one application but does push the updated version to devices