Omnissa EUC Newsletter - Week 40

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Upcoming Events 

Event

Link and description

Speakers

Date

Omnissa ONE

Omnissa customers, partners and end-user computing experts will soon convene at our new flagship, in person event – Omnissa ONE.

From employee experience to management and security, the future of digital work starts here. Register in one of three locations.

https://www.omnissa.com/omnissaone-amsterdam-reg/

Shankar Iyer

Chief Executive Officer

Rob Ruelas

Senior Vice President, Revenue

Renu Upadhyay

Senior Vice President, Marketing

Bharath Rangarajan

Senior Vice President, Product

And others..

23rd October – 24th October 2024

Amsterdam

September 26, 2024

Tokyo

September 30 – October 1, 2024

Dallas

VMUG

Watch On-Demand webcasts here.

Register for upcoming live webcasts here.

Register for Regional VMUG events here.

 

 

Release Updates Week 40-24: 

Apple Builds Are Now Available

New builds of the following software are now available: 

  • tvOS 18.1, Beta 3 (22J5557d) 
  • visionOS 2.1, Beta 3 (22N5558e) 
  • watchOS 11.1, Beta 3 (22R5559f) 

Additional content available: 

  • Mac Evaluation Utility 4.6.2

Workspace ONE Boxer 24.09 for Android

  • Ability to “Reply To” and “Forward” emails received as .eml attachments
    • Users are now able to reply to/forward emails that they receive as .eml attachments.
    • The feature is controlled through application-level boolean KVP EnableAttachedMessageInteraction . The default value is false.
    • When EnableAttachedMessageInteraction = true a reply button in .eml files is presented.
    • When Reply, Reply All, or Forward are selected, the email is loaded in a new compose screen like when a regular email is replied or forwarded.
    • All the attributes of the .eml attachment are preserved in the new email.
  • Deprecation of the Debug menu
    • Users won’t be able to access the debug menu anymore.
    • “Attachments New UI” setting is moved in Settings → Advanced → Enable features.
    • “Enable verbose debug logging” is moved in Settings → Advanced (Section “Other“).

Workspace ONE Intelligent Hub 24.08.1 for iOS

  • Bug Fixes and Performance Improvements for mobile SSO

Omnissa Intelligence 24.09.30

  • You can now sort Insights in Intelligence using two methods.
    • Newest
    • Most Impacted Devices

Workspace ONE Intelligence SDK 24.8.0 for Android

  • Events are now sent to Intelligence upon a change in network connection (Wi-Fi to 5G, 5G to 4G, etc.).
  • A framework now exists to enable/disable specific categories (battery, network, device) or specific attributes
  • (i.e., Latitude, Longitude) via custom SDK settings.
  • Support for crash reporting for Android apps developed using the Android Native Development Kit (NDK).
  •  

 

VMware EUC Security Advisories: 

>>> No new Security Advsisories this week <<<

Find latest advisories in the Omnissa Security Response Center

 

EUC UX Research Opportunities: 

  • Our goal is to gather insight into user behaviors, motivations, and goals, so we can use those insights to inform and strengthen product and design decisions.
  • Interested in giving your opinion and making your voice heard? Check out what’s available!

Workspace One - Which Menu Layout Do You Prefer?

  • About: Design is exploring opportunities to consolidate the navigation from services that are under the WS1 Intelligence SKU, and want to understand how different menu variations compare.
  • Opportunity: 5-minute card sort and multiple choice activities via a user testing tool called Maze, where you’ll be shown 3 sets of designs and asked which you prefer the most.
  • TAKE THE ACTIVITY HERE.

Workspace One Intelligence - Integrating AI with Playbooks

  • About: To understand expectations and concerns with using AI in the Playbooks feature, and how much you’d trust it.
  • Opportunity: Variety of interactive group workshops and 1x1 conversations via Zoom. You’ll receive Omnissa swag upon completing the interview.
  • SIGN UP HERE.

Workspace One UEM - Privilege Elevation

  • About: To provide feedback on a NEW feature regarding least privilege access and limited access to end users.
  • Opportunity: Variety of focus groups and 1x1 conversations via Zoom. You’ll receive Omnissa swag upon completing the interview.

SIGN UP HERE.

Horizon Universal Console - Power Management 

  • About: To learn about how you set up and manage policies, and track resource consumption and optimization. Share your design ideas for how to improve Power Management in the console.
  • Opportunity: 45-minute, 1x1 interview via Zoom the week of October 7.
  • SIGN UP HERE.
  •  

 

KB Highlights & Announcements Week 40-24: 

Live from Omnissa ONE: Update on UEM modern architecture, enhancements for persistent virtual desktops, and coming beta for Omni AI Assistant

  • Today Omnissa is wrapping up our very first customer conference in the US. The energy and engagement have been fantastic, and we’ve received great feedback on our innovations and product updates. We’re excited to announce several product innovations that reflect our continued investment in the Omnissa Platform and our focus as a standalone company. 
  • At the forefront of these innovations is Omni AI Assistant which is designed to transform how admins interact with IT environments. Additional highlights include our modern SaaS architecture for Workspace ONE® UEM for greater scalability and resiliency, plus our Horizon® 8 2406 innovations for persistent virtual desktops to simplify management and reduce total cost of ownership.  
  • We are also sharing updates on Apple declarative device management, DEX Playbooks to increase helpdesk efficiency, our upcoming Vulnerability Defense capabilities, and next-gen Trust Network. 

Workspace ONE UEM – Modern SaaS Architecture Rollout (6000206)

  • Workspace ONE UEM has undergone a complete re-architecture to modernize the platform using microservices and containers to enable increased scalability and performance and increase the rate of innovation. Now after having conducted significant and careful testing, these architecture updates, including the new Modern Stack, will be deployed to UEM SaaS environments over the next several months.
  • Modern Stack in tandem with UEM version 24.06 will unlock a long awaited and exciting new set of features including Resource Delivery Optimizations, Windows Multi-User, and Apple Declarative Management for iOS. Note that this is the initial deployment phase for Shared SaaS. This KB article will continue to be updated as more SaaS environments are enabled or if there are any other modifications to the rollout targets.
  • With that we are excited to announce that additional environments have completed the Modern SaaS architecture enablement and can now leverage the new features that Workspace ONE UEM has to offer. This list will continuously receive updates as additional environments are onboarded so don’t forget to check back as we progress forward through these environments!

EULA prompted in SSP portal unenrolls devices when declined (6000216)

  • Workspace ONE UEM enrollment settings offer a way to enable an Enrollment Terms of Use (EULA), specific to enrollment purposes. Admins can also ‘Require Enrollment Terms of Use Acceptance.”  Not only can users get prompted the EULA upon enrollment on their device, but they can also be prompted the EULA when logging into the Self-Service Portal (SSP).
  • If a user has a role that enable them access to the SSP portal, they may be prompted the EULA upon login. If a user ‘Declines’ the EULA when prompted in the SSP portal, this triggers all devices enrolled and assigned to the user to be automatically enterprise wiped to become unenrolled.
  • This is especially important for users with numerous devices assigned to one user, such as multi-staging users, as all the devices can be unenrolled in an instance if the EULA is declined in the SSP portal.

Device Ownership Not Automatically Updated in Entra ID for Windows Multi-User Devices (6000204)

  • With the introduction of the Windows Multi-User feature in Workspace ONE UEM 24.06, the following issue has been identified:
    • Azure Active Directory (now known as Entra ID) does not automatically update the device owner when a new user logs into a device enrolled through Workspace ONE UEM.
    • The device remains associated with the original user who enrolled the device, even if other users have subsequently logged in.
    • The original user continues to see the device listed under their ownership in the Entra ID self-service portal.
    • This could lead to confusion as the user might believe the device is still theirs and may inadvertently perform actions such as marking the device as stolen.

Workspace ONE SDK failing to initialise when iOS device upgraded to iOS 18 (6000211)

  • In versions 24.04 and below, the Workspace ONE SDK integrated app fails to initialize after mobile devices are upgraded to iOS 18. As a result, users may be unable to use app features that rely on Workspace ONE SDK integration on iOS 18.
  • The product team has released a fix for this issue, and the fix is available in Workspace ONE SDK version 24.06 and later. Apps encountering this problem need to upgrade to SDK version 24.06. We strongly recommend customers update their apps to Workspace ONE SDK 24.06+ for compatibility with iOS 18. However, apps using SDK version 24.04 or below will continue to function on devices running iOS 17 and earlier.

Omnissa Horizon Agent Reinstallation Process (6000210)

  • Best practice for Omnissa Horizon Agent reinstallation.

Persistent VDI Horizon Agent Installation Failure (Error 1603) (6000207)

  • Unable to install Horizon agent on full clones with error 1603.
  • Horizon agent installation rollback when installing PCoIP module 'pcoip_perf_provider64.dll' .

How to uplift SRs to Severity-1 via the Customer Connect Portal (6000205)

  • This article provides steps on how to uplift SRs to Severity 1 when production becomes impacted and immediate assistance is required from support.
  • What does it mean by "production is impacted":
    • All or a substantial portion of your mission critical data is at a significant risk of loss or corruption.
    • You have had a substantial loss of service.
    • Your business operations have been severely disrupted.
    • Please refer to this link to understand the Support Response Targets for various severities and entitlements: Omnissa Severity Definitions and Response Targets
    • You may also refer to Omnissa Product Lifecycle Policies for more information on the phases of support in Omnissa.
  •  

High Priority KBs: 

 

Recently updated or added KBs (Links) 

 

Digital Workspace Techzone, Blog and YouTube Updates 

 

3rd Party Blog Updates & Industry News 

 

Beta, Lab and Tech Preview Updates 

 

 Intelligent Hub 24.09 for Android

  • Additional Bug Fixes

WS1 Boxer 24.10 for iOS

  • Quality improvements and crash fixes
    • BINXI-23957 [Email] When replying or forwarding an email, Re. or Fwd. prefixes are added to subject that already has RE. or FW. prefix

Sign up or LogIn [HERE] to get access to the latest Beta versions.

 

October Software Releases  

System

Component

Release

Announcement

Release Date

iOS

Hub

24.08.1

Release Notes

30.09.24

Android

Boxer

24.09

Release Notes

01.10.24

Backend

WS1 Intelligence

24.09.30

Release Notes

30.09.24

Android

Intelligence SDK 

24.08

Release Notes

04.10.24

 

 

Patch & Seed Script Updates Week 40-24 

OS Updates Seed Script

  • macOS 13.7.0(22H123), macOS 14.7.0(23H124)
  • Last Update: CW38

Seed Script for latest Device Model Information

  • Seed Script to support
    • iPhone 16
      iPhone 16 Plus
      iPhone 16 Pro
      iPhone 16 Pro Max
  • Last update: CW40

 

Workspace ONE UEM 23.02

  • Patch Level 23.02.0.52
  • PPAT-17448 - Tunnel client not reconnecting once the device regains compliance. 
  • MACOS-4942 - Smart group assignment for the macOS internal app fails to be assigned for a couple of users’ devices. 
  • CRSVC-51130 - Add code block on the UEM side to block Conditional access configured at any other customer OG if it is already configured for once customer OG within same UEM environment. 
  • AMST-42076 - Time zone displayed in Scripts tab is different from the Execution logs.
  • Last Update: CW38

 

Workspace ONE UEM 23.06

  • Patch Level 23.06.0.41
  • MACOS-4815 - macOS device model seeding API implementation. 
  • CMSVC-18185 - Disable smart group tenancy correction support from UEM production environments.
  • ARES-30025 - DDUI - Removing new smart group assignment clears existing smart groups.
  • AMST-42069 - Time zone displayed in the Scripts tab is different from the Execution logs.
  • AAPP-17951 - Update the VPP notification status sync job to discard the duplicate notifications.
  • Last Update: CW38

 

Workspace ONE UEM 23.10

  • Patch Level: 23.10.0.33
  • CRSVC-51239 - Event notifications inheritance at sub child OG inheriting wrong rules.
  • AMST-41345 - Large awwnsnotification message size causing process failures.
  • ESI-201 - Devices not being moved to the correct OG by IP address.
  • AMST-42115- Seeding - latest SFD 23.10.4 build to UEM - 2310.
  • AMST-41802 - Time zone displayed in Scripts tab is different from the Execution logs.
  • CMSVC-18184 - Disable Smart Group Tenancy Correction support from UEM production environments.
  • AMST-42059 - Firewall profile failing to install on Windows 11 systems.
  • CMSVC-17744 - Newly enrolled devices were not added to the Smart Group causing issues with assignments of resources.
  • MACOS-4530 - macOS device model seeding API implementation.
  • Last Update: CW38

Workspace ONE UEM 24.02

  • Patch Level: 24.2.0.16
    • CRSVC-51239 - Event notifications inheritance corrected for sub-child OG rules.
    • AGGL-16861 - Correct OS update processing. 
    • ESI-201 - Devices not being moved to the correct OG by IP address. 
    • CMSVC-17744 - Newly enrolled devices were not added to the Smart Group causing issues with assignments of resources. 
    • AMST-42116 - Seeding - latest SFD 23.10.4 build to UEM - 2402.
    • FS-5716 - Windows app install failure.
    • Last Update: CW38

Workspace ONE UEM 2406

  • Patch Level: 24.6.0.3
    • ARES-29481 - Device records gets removed from profile DT page after switch between Evaluated & Pending tab.
    • ARES-29110 - Add a new section for “Installed but not assigned” devices and move them out from Evaluated tab.
    • CMSVC-18195 - Add invalid Smart Group validation SmartGroupMigrationTool.
    • ESI-111 - Admin is assigned Console Admin role when assigned both platform and UEM roles via RBAC Admin groups.
    • AMST-41766 - Agent Settings Endpoint should return correct DeviceUuid.
    • ARES-30099 - Application Removal Protection Error failing removal of applications from devices.
    • ARES-30064 - Bulk application enrichment failing in migration tool.
    • PPAT-17222 - Create Purge Job for tunnel.ManagedDeviceClientCertificateMap in revoke pending state.
    • FS-5579 - Device Details TroubleShooting page failing to load.
    • CMSVC-18184 - Disable Smart Group Tenancy Correction support from UEM production environments.
    • MACOS-4606 - Don’t send sample for Asset and Profile when isValid is unknown.
    • CRSVC-52794 - DSM Drift Telemetry in Incremental Hosting mode is emitting false positives in dual mode.
    • ESI-186 - DST read after write issue of device records.
    • AMST-41834 - Enable 3 Windows Modern Stack Rollout.
    • MACOS-4701 - Evaluate the feature flag for faster delivery of DDM resources.
    • ARES-29466 - Evaluated and Pending counts in deployment tracking are not updating after Smart Group rule change.
    • CRSVC-51239 - Event Notifications Inheritance At Sub Child OG Inheriting Wrong Rules.
    • AAPP-15763 - Eventdata getting truncated on UI.
    • CMSVC-18146 - Fix Smart Group Type Mapping in Migration Tool.
    • ESI-102 - Hub app doesn’t load mydevices in the support tab for user with large amount of devices.
    • AAPP-17032 - Implement GET Book details API for Public/Purchased/Internal books.
    • ARES-30008 - iOS Boxer account details are not populated automatically on fresh installs.
    • ARES-29774 - ModStack deployment tracker (DT) screen shows a non-existent assignment to 150,000 devices.
    • CRSVC-51231 - Move Event Log Service Export Feature Flag to roll out.
    • ARES-29411 - Profile assignment page crashes and the admin gets a spaceman error page.
    • ARES-30074 - Profile Search with Numbers results in Spaceman Error.
    • AMST-41953 - Reassignment Admin Actions not getting displayed.
    • AMST-41016 - Reenrolling a windows device to different tenant should have only one active record in DST.
    • ARES-29304 - Remove customization API call made for Apps and Profiles DT devices grids.
    • CMSVC-18149 - Retry deletion for Failed Smart Groups.
    • AMST-42077 - Seed Windows Hub 24.4.10.0 x86.
    • AMST-41653 - Seed Windows Hub 24.4.4.0 x86 Patch 2.
    • AMST-41868 - Seed Windows Hub 24.4.6.0 x86 Patch 3.
    • AMST-42088 - Seeding - latest SFD 23.10.4 build.
    • PPAT-16931 - Tunnel Profile XML is missing some properties such as certs, DTR, and TunnelConfig endpoint details.
    • CMSVC-18175 - Update Smart Group tool deletionjob, retrymigration, migration job frequency to 15 mins.
    • CRSVC-52807 - Updated Seeded Mac Workflow Host in Canonical - 2406.
    • ARES-30095 - User context profile version update shows as “out of date” in windows profiles.
    • MACOS-4349 - Yaml Changes macOS Hardware Seeding.
  • Last Update: CW38

 

 



 

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