VMware EUC Newsletter - Week 41


Weekly highlight:


EUC UX Research Opportunities  

  • Our goal is to gather insight into user behaviors, motivations, and goals, so we can use those insights to inform and strengthen product and design decisions.
  • Interested in giving your opinion and making your voice heard? Check out what’s available!
  • Bonus: We give VMWare swag to Customers who participate  

EUC Product/Feature


Opportunity Type

Signup Link
(Less than 5 mins)

  • Horizon Next-Gen (V2)

EUC Design wants to improve the experience when onboarding the new Next-Gen Horizon Cloud Service Console. Whether you’ve partially or fully onboarded, we want to better understand areas of challenge specifically with Pools, Pool Groups, and Entitlements.  

45-minute, 1x1 conversation via Zoom where we will walk through the onboarding flow via a staging environment and discuss the experience. 

Interviews begin the week of Oct 16. SIGN UP HERE






Upcoming EUC Events 



Start Date


VMware EUC TechInsight - Revolutionize ITSM with Workspace ONE Intelligence

Sander Noordijk (Solution Engineer Digital Workspace) will walk you through this process using an example for an ITSM Solution. [REGISTER HERE]

31 October 2023

EUC Customer Success Quarterly Webcast Series

Next EUC Customer Success Quarterly Webcast Coming Soon!

Watch our latest webcasts:
Managing, Automating, and Supporting a Frontline Device Fleet
What’s New with Horizon Cloud Service next-gen and Improving VMware Horizon User Experience with Workspace ONE Intelligence
Windows 10 Multi-User Support for UEM & Revolutionize your IT Environment with Freestyle Orchestrator

Watch all additional previous webcasts On-Demand here.

VMware Digital Workspace Virtual Customer Success Roundtable

Next VMware Digital Workspace Virtual Customer Success Roundtable Coming Soon!

VMware Explore 2023

VMware Explore US

Watch 2023 EUC session replays here. 

VMware Explore Europe 

Barcelona | Fira Gran Via

Register Now

Watch replays from VMware Explore Europe 2022 here. 

6-9 November 2023


Watch On-Demand webcasts here.

Register for upcoming live webcasts here.

Register for Regional VMUG events here.

End User Computing Webinars

Sign up for upcoming webcasts and watch VMware On-Demand webcasts here


Release Updates Week 41: 

Apple builds of the following software are now available

  • iOS 17.1 Beta 3 (21B5066a)
  • iPadOS 17.1 Beta 3 (21B5066a)
  • macOS 14.1 Sonoma Beta 3 (23B5067a)
  • watchOS 10.1 Beta 3 (21S5063a)

Additional content available:

Apple Business Manager, Apple Business Essentials, and Apple School Manager Beta Release Notes


Workspace ONE Intelligent Hub for Android 23.09 (staged)

  • [Limited Availability] Support to perform Certificate Based Authentication (CBA) into Access/Hub Services: Hub now supports the ability to perform certificate based authentication (CBA) into Access to use various Hub Services features (e.g. app catalog, notifications, support, etc.) natively. So far, it has been supported using Workspace Access Mobile SSO feature and requires Tunnel app to be installed and configured on the device to perform the CBA. With the new native capability, there is no dependency on Tunnel for CBA. The new native CBA in Hub is currently supported for only 3rd party CAs, support for AirWatch CA will be coming soon. The feature is currently controlled through an admin configuration (by default it is disabled) and supported only for Android 10+.
  • Bug Fixes


Workspace ONE Intelligent Hub for macOS 23.09

  • HUBM-7226 Hub Health Remediation - hubd deadlock auto healing
  • Bug Fixes


KB Highlights & Announcements Week 41: 

WNS status disconnected after Firewall profile was installed (95022)

  • Customers facing an issue with Windows Push Notification Services (WNS) communication after deploying the Windows Firewall Profile.
    The WNS status changes to disconnected and causes communication issues with the Windows device via WNS push notification.
  • Communication between client and server is not broken but might be delayed due to the WNS disconnection. 


How to show the correct time format for the Workspace ONE Intelligence report (95079)

  • When the user opens the downloaded CSV report which is generated from the Workspace ONE Intelligence in Excel, the cell content for the timestamp value is wrong in Excel.


High Priority KBs 


Recently updated or added KBs (Links) 


Digital Workspace Techzone, Blog and YouTube Updates 


3rd Party Blog Updates & Industry News 



October Software Releases 






Release Date




Release Notes



Console DSAAS


Release Notes



VM Tunnel


Release Notes





Release Notes





Release Notes



Patch & Seed Script Updates Week 41-2023 


  • Workspace ONE UEM 22.03




  • Workspace ONE UEM 22.10
    • Patch level
    • ARES-26450: Clone- Inactive update profiles getting removed from machines automatically causing the devices unnecessary upgrade to Win 11.
    • AAPP-16441: Update Device Information query Cellular keys.
    • MACOS-4061: macOS 14 automatic device enrollment fails if Custom Enrollment is off.



  • Workspace ONE UEM 22.12
    • Patch Level
    • ENRL-3856: Windows devices within the customer OG were shown as being enrolled to the users from a different tenant in the same console.
    • RUGG-12445: Multi user CICO was failing for Android AOSP device.
    • ARES-26621: Device logs were not uploaded to the Workspace ONE UEM console.
    • AGGL-15635: Android manufacturer and model auto-seeding issues.
    • RUGG-12355: Unable to get the launcher speed lock down feature working.
    • CRSVC-40903: Conditional access logs (Kibana logs) were not working when the device was enrolled to the child OG and conditional access was configured at the parent OG.
    • CRSVC-41710: Tunnel gateway unreachable from newly enrolled iOS devices.
    • INTEL-52990: Database patch failing on upgrade.
    • https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2212/rn/vmware-workspace-one-uem-2212-release-notes/index.html#Resolved%20Issues-
    • Last Update: CW41


  • Workspace ONE UEM 23.02
    • Patch Level
    • MACOS-4070: Incorrect App Bundle ID was updated on Workspace ONE UEM for macOS apps using Electron Framework.
    • INTEL-51912: Intelligence Android application app version code was not fetched correctly.
    • CMSVC-17328: Smart group migration banner was displayed even when there are no Smart Groups that need to be migrated in the OG.
    • ARES-26587: DDUI - Unable to add multiple apps to folders in the Home Screen Layout due to duplicate records from the MTS database.
    • AAPP-16458: Unable to upload an application with multiple info.plist on the Workspace ONE UEM console.
    • ARES-26502: Multiple entries in the database table for a given profile ID and version.
    • AMST-39802: Windows updates were not getting updated in the Device details page, under updates for Windows 11 devices.
    • https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2302/rn/vmware-workspace-one-uem-2302-release-notes/index.html#Resolved%20Issues
    • Last Update: CW41


  • Workspace ONE UEM 23.06
    • Patch Level
    • FS-4302: Step to purge orphan Workflow Status records fails in "Purge Expired Sample Data" job.
    • AMST-39764: WNS disconnected for multiple Windows devices.
    • ARES-26473: Windows Intelligent Hub and OMADM Client reporting different versions for the same application.
    • FCA-206095: Spaceman error when accessing Organization Group List View page from customer Organization Group.
    • FCA-206048: Banner is not seeded into BannerFeature table.
    • AAPP-16513: High CPU and Memory usage by RestrictionsSampleLatest_Load.
    • FCA-206084: Unable to send the Push Notifications/Email notifications using Bulk Management.
    • https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2306/rn/vmware-workspace-one-uem-2306-release-notes/index.html#Patch%20Resolved%20Issues
    • Last Update: CW40