Weekly highlight: EUC UX Research Opportunities - Our goal is to gather insight into user behaviors, motivations, and goals, so we can use those insights to inform and strengthen product and design decisions.
- Interested in giving your opinion and making your voice heard? Check out what’s available!
- Bonus: We give VMWare swag to Customers who participate
EUC Product/Feature | Topic | Opportunity Type | Signup Link (Less than 5 mins) | | EUC Design wants to improve the experience when onboarding the new Next-Gen Horizon Cloud Service Console. Whether you’ve partially or fully onboarded, we want to better understand areas of challenge specifically with Pools, Pool Groups, and Entitlements. | 45-minute, 1x1 conversation via Zoom where we will walk through the onboarding flow via a staging environment and discuss the experience. | Interviews begin the week of Oct 16. SIGN UP HERE |
Upcoming EUC Events Release Updates Week 41: Apple builds of the following software are now available - iOS 17.1 Beta 3 (21B5066a)
- iPadOS 17.1 Beta 3 (21B5066a)
- macOS 14.1 Sonoma Beta 3 (23B5067a)
- watchOS 10.1 Beta 3 (21S5063a)
Additional content available: Apple Business Manager, Apple Business Essentials, and Apple School Manager Beta Release Notes Workspace ONE Intelligent Hub for Android 23.09 (staged) - [Limited Availability] Support to perform Certificate Based Authentication (CBA) into Access/Hub Services: Hub now supports the ability to perform certificate based authentication (CBA) into Access to use various Hub Services features (e.g. app catalog, notifications, support, etc.) natively. So far, it has been supported using Workspace Access Mobile SSO feature and requires Tunnel app to be installed and configured on the device to perform the CBA. With the new native capability, there is no dependency on Tunnel for CBA. The new native CBA in Hub is currently supported for only 3rd party CAs, support for AirWatch CA will be coming soon. The feature is currently controlled through an admin configuration (by default it is disabled) and supported only for Android 10+.
- Bug Fixes
Workspace ONE Intelligent Hub for macOS 23.09 - HUBM-7226 Hub Health Remediation - hubd deadlock auto healing
- Bug Fixes
KB Highlights & Announcements Week 41: WNS status disconnected after Firewall profile was installed (95022) - Customers facing an issue with Windows Push Notification Services (WNS) communication after deploying the Windows Firewall Profile.
The WNS status changes to disconnected and causes communication issues with the Windows device via WNS push notification. - Communication between client and server is not broken but might be delayed due to the WNS disconnection.
How to show the correct time format for the Workspace ONE Intelligence report (95079) - When the user opens the downloaded CSV report which is generated from the Workspace ONE Intelligence in Excel, the cell content for the timestamp value is wrong in Excel.
High Priority KBs - Workspace ONE UEM - Updated requirements for on-premise cumulative patches (94706)
The base GA version for current Workspace ONE UEM releases is being revised through updated installers. On-premise customers will need to consume a revised installer for a given major version before any future cumulative patches can be deployed for that major version. These revised installers are required to address compatibility issues with regular cumulative patches. - Introducing Workspace ONE (WS1) UEM Next-Gen SaaS
VMware is excited to announce that the resource management & tracking improvements, the first major feature-based milestone in the Workspace ONE UEM Modernization Journey, is now available for customer testing. These improvements will be enabled in limited testing environments (CN135) starting on Thursday August 24, 2023. - [Resolved] SINST-176145 - Multiple Workspace ONE UEM application pools and services may not start once stopped (93877)
Workspace ONE UEM services and application pools may fail to start once stopped. This issue is typically observed alongside the following error message in the service's log - [RESOLVED] SINST-176160 - Workspace One UEM - Unable to edit existing or create new DDUI profiles. (93911)
Upon deploying the patches noted in KB 93877, you may experience an error when creating or editing DDUI device profiles (iOS, macOS, Android Enterprise) in the Workspace ONE UEM Console. - VMware Workspace ONE UEM New Control Plane SaaS Deployment Schedule (86243)
Workspace ONE UEM has undergone a complete re-architecture to modernize the platform using microservices and containers to enable increased scalability and performance and increase the rate of innovation. Now after having conducted significant and careful testing, these architecture updates, including a new control plane, will be deployed to UEM SaaS environments over the next several weeks, with options available to on-premise customers after this roll-out (Later in 2022).
Recently updated or added KBs (Links) Digital Workspace Techzone, Blog and YouTube Updates 3rd Party Blog Updates & Industry News October Software Releases Patch & Seed Script Updates Week 41-2023 - OS Updates Seed Script
- Seed Script for latest Device Model Information
- Workspace ONE UEM 22.10
- Patch level 22.10.0.34
- ARES-26450: Clone- Inactive update profiles getting removed from machines automatically causing the devices unnecessary upgrade to Win 11.
- AAPP-16441: Update Device Information query Cellular keys.
- MACOS-4061: macOS 14 automatic device enrollment fails if Custom Enrollment is off.
- Workspace ONE UEM 22.12
- Patch Level 22.12.0.34
- ENRL-3856: Windows devices within the customer OG were shown as being enrolled to the users from a different tenant in the same console.
- RUGG-12445: Multi user CICO was failing for Android AOSP device.
- ARES-26621: Device logs were not uploaded to the Workspace ONE UEM console.
- AGGL-15635: Android manufacturer and model auto-seeding issues.
- RUGG-12355: Unable to get the launcher speed lock down feature working.
- CRSVC-40903: Conditional access logs (Kibana logs) were not working when the device was enrolled to the child OG and conditional access was configured at the parent OG.
- CRSVC-41710: Tunnel gateway unreachable from newly enrolled iOS devices.
- INTEL-52990: Database patch failing on upgrade.
- https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2212/rn/vmware-workspace-one-uem-2212-release-notes/index.html#Resolved%20Issues-22.12.0.04%20Patch%20Resolved%20Issues
- Last Update: CW41
- Workspace ONE UEM 23.02
- Patch Level 23.02.0.25
- MACOS-4070: Incorrect App Bundle ID was updated on Workspace ONE UEM for macOS apps using Electron Framework.
- INTEL-51912: Intelligence Android application app version code was not fetched correctly.
- CMSVC-17328: Smart group migration banner was displayed even when there are no Smart Groups that need to be migrated in the OG.
- ARES-26587: DDUI - Unable to add multiple apps to folders in the Home Screen Layout due to duplicate records from the MTS database.
- AAPP-16458: Unable to upload an application with multiple info.plist on the Workspace ONE UEM console.
- ARES-26502: Multiple entries in the database table for a given profile ID and version.
- AMST-39802: Windows updates were not getting updated in the Device details page, under updates for Windows 11 devices.
- https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2302/rn/vmware-workspace-one-uem-2302-release-notes/index.html#Resolved%20Issues
- Last Update: CW41
- Workspace ONE UEM 23.06
- Patch Level 23.06.0.5
- FS-4302: Step to purge orphan Workflow Status records fails in "Purge Expired Sample Data" job.
- AMST-39764: WNS disconnected for multiple Windows devices.
- ARES-26473: Windows Intelligent Hub and OMADM Client reporting different versions for the same application.
- FCA-206095: Spaceman error when accessing Organization Group List View page from customer Organization Group.
- FCA-206048: Banner is not seeded into BannerFeature table.
- AAPP-16513: High CPU and Memory usage by RestrictionsSampleLatest_Load.
- FCA-206084: Unable to send the Push Notifications/Email notifications using Bulk Management.
- https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2306/rn/vmware-workspace-one-uem-2306-release-notes/index.html#Patch%20Resolved%20Issues
- Last Update: CW40
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