Weekly highlight: Apple Business Manager Update - Updated agreement - On July 27, 2023, Apple will post an updated version of the Volume Content Terms to Apple Business Manager. Once posted, your organization will not be able to enroll devices or deploy new apps until an Administrator signs in to Apple Business Manager and accepts the agreement.
- With this update, an Administrator will be able to accept the Volume Content Terms on behalf of the entire organization. Content Managers and Administrators will no longer be prompted to accept the Volume Content Terms in their individual capacities after an Administrator accepts the terms on behalf of the organization.
- Additionally, the Volume Content Terms includes clarifying language with respect to redeeming unused Volume Content balances.
Upcoming EUC Events Release Updates Week 29: Workspace ONE Intelligent Hub for iOS 23.06 - Changes to the confirmation dialogue for actions on Notifications
- We are changing the functionality of the confirmation dialogue on notifications that have it configured to only show when there is custom text in the confirmation dialogue.
- This means that Hub Verify Notifications will no longer have an extra confirmation dialogue.
- For a confirmation dialogue to show up again please use the Notifications API to customize what the dialogue says then the confirmation dialogue will show up with the custom text chosen
- Deep linking into Favorites
- We are introducing additional deep links into the Favorites tab
- Use the below to access the favorites tab as well as the create a new weblink dialogue
- wsonehub://favorites
- wsonehub://weblinks/new
- All deep linking schemas will be detailed in the Hub Services June documentation release.
Workspace ONE Content for Android 23.07 - Ability to share the file and folder path with other users.
Workspace ONE Content for iOS 23.07 - Ability to copy the file and folder path to share file and folder location with other users.
- Bug fixes
Workspace ONE Intelligent Hub for iOS 23.06.1 - HUBI-10048: MTD Activated Notification when MTD is not Configured
Workspace ONE Tunnel for Windows 23.04 - In this release, we have added support for IPv6 networks, this is in addition to existing IPv4 support.
- Bug Fixes
Secure Email Gateway 2.27 - General quality and performance improvements with no new features.
Workspace ONE Hub Services July 2023 - Improved Search Experience on Hub Web
The Search Bar in the Hub Web portal has been moved to a more prominent location. App and People Search can now be performed easily and no longer requires end users to navigate to the Apps or People tabs to perform search. - Add Hub Deep Links and Workspace ONE Web Deep Links in as Helpful Links in the Support Tab
Self Service Helpful links have been updated to support Workspace ONE Intelligent Hub and VMware Workspace ONE Web apps' deep linking capabilities. This allows admins to setup helpful links that can seamlessly take their users to other parts of the Hub app using wsonehub://{deeplink} or launch web pages in a Web app using awb(s)://{url}
EUC UX Research Updates & Opportunities Our goal is to gather insight into user behaviors, motivations, and goals, so we can use those insights to inform and strengthen product and design decisions. Upcoming Opportunities - Who Wants To Join? Interested in giving your opinion and making your voice heard? Check out what’s available! - WS1 Cloud: Identity Services Feature - which design do you prefer the most?
- You'll be shown 2 designs and asked which you prefer the most and why
- If you qualify, you'll be provided the testing link to complete in your own time
- Relevant for:
- WS1 Cloud, UEM, and/or Access Admins
- Admin involved in identity and user management
- Fielding: Week of 7/17
- Admins will receive VMware swag upon completion
SIGN UP HERE
- WS1 UEM: Test a NEW device management feature
- 10-minute, interaction with a Figma prototype through UserTesting.com. Play with a prototype, complete a few tasks, and share your thoughts on the design.
- If you qualify, you'll be provided the testing link to complete in your own time
- Relevant for:
- WS1 UEM Admins
- Admin involved in device management
- Fielding: Week of 7/17
- Admins will receive VMware swag upon completion
SIGN UP HERE
KB Highlights & Announcements Week 29:
Trusted Network Detection on Windows 10 (93457) - VMware Tunnel is connected even when the device is on corporate network and has access to all the internal resources.
- Trusted Network Detection on Windows 10
- For Windows 10 devices, Trusted Network Detection is configured as part of the Per-App VPN payload, and can be configured leveraging DNS suffix or internal URL (probe URL)
- Trusted Network Detection based on DNS Suffix
- When using DNS suffix, Workspace ONE Tunnel compares the DNS suffix defined on the device against the list of trusted networks configured on the Trusted Network Detection field to determine if the device is on the trusted network or not.
- Administrators can add a list of domains separated by a comma into the Trusted Network Detection field (see the following screenshot) and that will leverage DNS suffix. Workspace ONE Tunnel fails to connect when the device is on a trusted network.
VMware’s 2023 ESG Report: Driving Smart Impact - VMware is proud to share our 2023 ESG Report, highlighting our “smart impact” approach toward building a more sustainable, equitable and secure world.
As we navigate global challenges and persistent uncertainty, the need to move beyond commitments and deliver measurable results has never been more urgent. This Report provides transparency into VMware’s progress towards our goals, including reducing our own emissions on our path to net zero, engineering a more sustainable multi-cloud for our customers, empowering diverse and distributed workforces, and being a trusted supplier that ships more secure, privacy-aware solutions built on a responsible supply chain.
Each member of the global VMware team is reflected in its pages because our ESG impact is only possible because of their collective contributions. Read the latest blog from Nicola Acutt, VMware’s Chief Sustainability Officer and VP of ESG, to learn more about our progress.
Required Host Connections for Workspace ONE SDK Capabilities (93532) - To ensure all Workspace ONE SDK capabilities function properly, it is essential for devices running the SDK-built app to establish connections with the following hosts:
- In case certain SDK capabilities are not performing as expected, the first step in troubleshooting should be to verify whether the device can successfully reach the aforementioned hosts.
High Priority KBs - VMware Workspace ONE UEM New Control Plane SaaS Deployment Schedule (86243)
Workspace ONE UEM has undergone a complete re-architecture to modernize the platform using microservices and containers to enable increased scalability and performance and increase the rate of innovation. Now after having conducted significant and careful testing, these architecture updates, including a new control plane, will be deployed to UEM SaaS environments over the next several weeks, with options available to on-premise customers after this roll-out (Later in 2022). - Support Access Policies for Customers with Expired SaaS EUC Licenses (89494)
In alignment with VMware's Corporate Standards and those of the industry as a whole, VMware customers who have purchased SaaS (Software-as-a-Service) licenses for EUC (End-User Computing) products can expect the behavior outlined in the KB regarding Support access when their subscription has a status of Active Pending Cancellation or Expired/Cancelled.
Recently updated or added KBs (Links) Digital Workspace Techzone, Blog and YouTube Updates 3rd Party Blog Updates & Industry News Beta, Lab and Tech Preview Updates Workspace ONE Tunnel 23.06 for Android - PPAT-12288: Added support for sending hostname in the PROXY action for Device Traffic Rule
- Session MFA - Technical Preview (continued)
Session Authentication with SAML enables user-interactive authentication for Tunnel in addition to the existing certificate-based authentication in Managed mode. This leverages your enterprise Identity Provider where you may also configure additional entitlement restrictions and Conditional Access policies.
WS1 Intelligent Hub 23.07 for Android - Android 14 Support: You can now enroll and manage Android 14 devices through Workspace ONE UEM. For more information on changes in Android 14, see Getting Ready for Android 14 (2023)
- Non-critical Device Actions in Hub: We are introducing the following non-critical actions which can be executed by the user remotely on any of the enrolled devices through the Hub Support tab - Make Noise, Change Device Passcode, Clear Device Passcode. This helps end users to execute these actions in a self-service manner, if required, without requiring any help from the service desk or IT support.
- Ability to Hide the Apps and Favorites Tabs: We are introducing the ability for the customers to hide Apps and/or Favorites tab if their use-case requires it. Till now, Apps tab used to be always enabled when using Hub Services which will not be the case now. To hide the Apps and/or the Favorites tab, admins need to turn off the toggles in the Hub Services console for those tabs. If any of the other tabs are configured to be shown i.e. People, For You, Support, Custom tab, those other tabs will show without the Apps and Favorites tab needing to be shown. If the Apps tab is disabled but Favorites tab is still enabled, Web Links will be the only feature visible on the Favorites tab.
- Bug Fixes
Workspace ONE Intelligent Hub 23.07 for iOS - Quick Actions for Enterprise Wipe and Delete Device
- We are introducing quick actions into the Support tab for a specific device that has been previously found in the Self-Service Portal
- This feature allows end users to go to their devices in the Support tab and take actions on those devices such as:
- Enterprise wipe (remove management and delete corporate data from the device
- Delete Device (delete the device from the Workspace ONE account and completes an enterprise wipe of the device)
- Clear Passcode (clear the passcode of a target device)
- Make noise (allow you to trigger a noise on the device)
- To enable this, go to the current device in Support -> Current Device -> Preferences -> Toggle on Quick Actions
- UEM version 23.02+ is required for the critical actions (Enterprise Wipe and Delete Device)
- Hub Services 23.06+ brings support for the non-critical actions
- You will also be required to have Critical Actions turned on. This can be found in the Hub Services Console at Employee Self-Service > Device Self-Service > Critical Actions. This will be coming to on prem versions of Hub Services later.
- Bug Fixes
WS1 Launcher 23.07 for Android - Bugs Fixed:
- ALAU-172605: Launcher device details now correctly shows device name after it has been changed by the user
- ALAU-172405: Launcher now updates device password changes even if the device was idle
- ALAU-172488: Fixed an issue where updating Launcher would remove a user created widget
- ALAU-172420: Fixed an issue where enrollment username and Hub App folder would disappear after applying the profile
- ALAU-172602: Fixed an issue where Launcher Title Bar icons would fail to load in closed networks
- ALAU-172452: Improved clear app data retry mechanism
Workspace ONE Tunnel 23.07 for Windows - In this release, we’ve made updates containing general quality and performance improvements with no new features.
Bugs Fixed: - PPAT-12265: Improvements to DNS parser logic to handle certain DoS attack scenarios
- PPAT-14047: High memory footprint during high throughput scenarios
- PPAT-14428: Files not copied via RDP over UDP channel
- PPAT-14558: Assigned Device IP not reported to Tunnel server
- PPAT-14647: Unable to setup Tunnel in Registered mode enrollment
Sign up or LogIn [HERE] to get access to the latest Beta versions. July Software Releases Patch & Seed Script Updates Week 29-2023 - OS Updates Seed Script
- Seed Script for latest Device Model Information
- Workspace ONE UEM 22.10
- Patch level 22.10.0.22
- AAPP-15902: Internal iOS app details display incorrect Bundle Identifier.
- AMST-38845: Reduce traffic of empty sample for winRT devices.
- FCA-205278: Device Search API is not returning Wi-Fi SSID in the response.
- CRSVC-37275: Changes for correcting AppSequence workflow type in 2210.
- AGGL-14559: Remove unwanted calls that are made to play.google.com when user saves a new application or edits the application assignment.
- FS-3226: iOS and Android Workflows getting struck in 'InProgress' status.
- CRSVC-37376: While creating new Compliance policy under view Device Assignment page pressing enter is saving the compliance policy.
- PPAT-14136: Post Migration to AWS CloudFront - Tunnel Configuration Page does not load.
- SINST-176112: Airwatch API Gateway file copy failed during deployment.
- AAPP-15940: Device snc should not queue Remove Provisioning Profile Command if PP is shared by other assigned apps.
- https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2210/rn/vmware-workspace-one-uem-2210-release-notes/index.html
- Last Update: CW24
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