Omnissa EUC Newsletter - Week 38


 



Upcoming Events 

Event

Link and description

Speakers

Date

Mastering User Experience Monitoring in Horizon

[Register Here]

In today’s fast-paced digital workspace, ensuring a seamless and efficient user experience is paramount. Join us for an engaging session at the EUC TechInsights Webinar, where we will explore the latest innovations in monitoring Omnissa Horizon and accurately measuring user experiences. This session is designed for IT professionals, system administrators, and EUC specialists seeking to optimize their virtual desktop infrastructure (VDI) environments. We'll also dive into powerful new features, including: - RDSH application support - GPO load time breakdown for Horizon sessions - App Volumes integration - And more Don’t miss this opportunity to stay ahead of the curve in end-user computing. Whether you’re managing a small deployment or a large-scale Horizon environment, this session will equip you with the knowledge to ensure your users have the best possible experience.

Michael Young

SME Digital Workspace at Omnissa

Sep 24, 2024 10:00 AM CET

Can You Spot the Phish?

[Register Here]

Have your employees ever fallen for a phishing link from an executive or their reporting manager? What are the chances someone will click on a real phishing link? Join John Ethridge, Omnissa Workspace ONE Mobile Threat Defense Specialist and Andrew Olpin, Director of Sales Engineering from Lookout to learn how to protect your employees. This expert panel will share use cases, threat intelligence and discuss tactics and techniques hackers use in phishing campaigns. The panel will wrap up with tips on how organizations can tighten mobile security with Workspace ONE Mobile Threat Defense. #PhishingAwareness #CyberSecurity

John Ethridge: Workspace ONE Mobile Threat Defense Specialist, Omnissa;

Andrew Olpin: Director of Sales Engineering, Lookout

Sep 24 2024, 7:00pm CEST

A Blueprint for Bouncing Back: Strengthening Business Resilience with the Omnissa Platform

[Register Here]

When unexpected hits, will your business bend or break? In an era where disruptions can threaten the stability of any organization, continuity is essential. Join us to learn how the Omnissa Platform enhances business resilience and ensures continuous operations. We’ll explore innovative features so you can prepare for uncertainties, recover swiftly from disruptions, and maintain operational excellence. Whether you're aiming to fortify your current strategy or develop a new digital resilience plan, this session will equip you with the knowledge and tools to build a future-proof enterprise.

Bryan Vest, Product Marketing Manager

Sep 26 2024, 7:00pm CEST

Omnissa ONE

Omnissa customers, partners and end-user computing experts will soon convene at our new flagship, in person event – Omnissa ONE.

From employee experience to management and security, the future of digital work starts here. Register in one of three locations.

Register here

Shankar Iyer

Chief Executive Officer

Rob Ruelas

Senior Vice President, Revenue

Renu Upadhyay

Senior Vice President, Marketing

Bharath Rangarajan

Senior Vice President, Product

And others..

23rd October – 24th October 2024

Amsterdam

September 26, 2024

Tokyo

September 30 – October 1, 2024

Dallas

VMUG

Watch On-Demand webcasts here.

Register for upcoming live webcasts here.

Register for Regional VMUG events here.

Release Updates Week 38-24: 

Workspace ONE Intelligent Hub 24.08 for iOS

  • Legacy Catalog EOL Notice: The Legacy Catalog in UEM for SaaS UEM Customers will be EOGS on August 31, 2024 and EOL on October 31, 2024. Refer to KB article for details.
    Note: Workspace ONE Access is required for migration and if not already configured in your environment, you need to configure it. If you are using the App Catalog in Intelligent Hub, then you are already migrated and no action is needed. This applies for all platforms (iOS, Android, macOS, Windows).
  • Support for iOS 18 and iPadOS 18
    With the addition of support for iOS 18 and iPadOS 18, the new minimum supported version of Hub is iOS 16 or iPadOS 16 or higher.

Workspace ONE Tunnel for macOS 24.08

  • This macOS client 24.08 release introduces an update to our modern macOS Tunnel client distributed through the Workspace ONE Resources Portal.
    • Support for Per-App Tunnel mode on Standalone enrolled devices.
    • Select either Per-App or Full-Device DTR as part of macOS Standalone profile.
  • This macOS Tunnel client distributed through the Workspace ONE Resources Portal now supports both Per-App and Full-Device Tunnel modes for MDM and Standalone enrolled devices. The macOS Tunnel client delivered through the App Store continues to support Per-App Tunnel mode on MDM enrolled devices.
    • TLS 1.3 Support
    • Tunnel Gateway already supports TLS 1.3 starting UAG 2309 
  • Please make a note of the client versions:
    • 24.08 - Modern client distributed through the Workspace ONE Resources Portal
    • 22.04.3 - Store client distributed through macOS App Store

Workspace ONE Web 24.08.1 for Android

  • Resolved Issues
    • ABRW-176173: SharePoint site failing to load via Web app on Android & iOS

VMware EUC Security Advisories: 

>>> No new Security Advsisories this week <<<

Find latest advisories in the Omnissa Security Response Center

EUC UX Research Opportunities: 

  • Our goal is to gather insight into user behaviors, motivations, and goals, so we can use those insights to inform and strengthen product and design decisions.
  • Interested in giving your opinion and making your voice heard? Check out what’s available!

NEW OPPORTUNITIES COMING SOON!

KB Highlights & Announcements Week 38-24: 

Getting Ready for Apple Major OS Releases 2024

  • Apple’s Worldwide Developers Conference (WWDC) 2024 has brought a number of exciting updates and features to all major platforms. During the opening keynote, Apple announced macOS 15, iOS 18, iPadOS 18, tvOS 18, and visionOS 2. In addition to showcasing many impressive consumer features, Apple announced important enhancements coming to their device management protocol as well as Apple Business Manager and Apple School Manager.
  • The information provided in the docs article documents the new enterprise-related updates and features announced in Apple’s WWDC information sessions. You can access these sessions at your convenience through Apple’s Developer Program website https://developer.apple.com/wwdc24/ .

What’s new for enterprise in iOS 18

  • Learn about the enterprise content that Apple has released for iOS 18.

App Not deploying on 23.10.x macOS Hub (96724)

  • Customer is experiences issues where Proofpoint application does not install on devices that have been upgraded to 23.10.x version of the macOS hub. Application worked without issue with previous version of macOS Hub. In managedsoftwareupdate.log shows that app downloads to 97% and then shows the following error "The install failed. (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. An unexpected error occurred while moving files to the final destination.)" 

End of Life Announcement for the Legacy App Catalog in Workspace ONE UEM for SaaS UEM Customers (95774)

  • August 2024: Previous versions of this article stated EOGS would be August 31, 2024 and EOL would be October 31, 2024 the article has been updated with new dates. We are also starting a new project that will automatically stand up Workspace ONE Access environments (comes with Hub Services) in the cloud for customers that do not have UEM and Hub Services integrated to facilitate a seamless transition to Hub Services enabled Catalog in Workspace ONE Intelligent Hub. Please see https://kb.omnissa.com/s/article/6000163 for more information.

User assignment occasionally gets stuck after releasing a forensic hold for a user accessing a global entitlement (95758)

  • When admin releases a forensic hold on a user and after user logs from his previously held desktop, when he immediately tries to login again, he gets error for no desktop available. Even though there are other available machines in the same pool but user is not able to login due to last held machine he was using is currently in Maintenance mode. Although other machine is in available state but still user cannot launch until the previous assigned machine comes back to available state. This is happening due to user and machine assigned state save in memory cache.

High Priority KBs: 

Recently updated or added KBs (Links) 

Digital Workspace Techzone, Blog and YouTube Updates 

3rd Party Blog Updates & Industry News 

Beta, Lab and Tech Preview Updates 

Workspace ONE XR Hub Beta - 24.09

  • Rebranded to Omnissa
  • Pico now supports enter/exit kiosk mode using a PIN 
    • HTC exit kiosk mode can be achieved using the HTC system UI
    • Meta Kiosk Mode exit is already supported
  • Pico device tutorials available
  • Allow custom device tutorial app to launch 
    • Use custom tutorial app for Meta tutorials
  • Allow casting on Pico devices 
    • HTC casting can be achieved using the HTC system UI
  • Improved Meta Quest Kiosk Mode (must start from device passthrough)

WS1 Boxer for Android - New Build

  • Additional Bug Fixes

Sign up or LogIn [HERE] to get access to the latest Beta versions.

September Software Releases  

System

Component

Release

Announcement

Release Date

Backend

Console SAAS

24.06

Release Notes

02.09.24

macOS

Hub

24.07

Release Notes

05.09.24

Android

Hub

24.07

Release Notes

05.09.24

Android

Tunnel

24.08

Release Notes

12.09.24

Backend

ITSM Connector for ServiceNow

6.0

Release Notes

05.09.24

Backend

Omnissa Identity Services

September 2024

Release Notes

05.09.24

iOS

Intelligence SDK 

24.06

Intelligence SDK for iOS

06.09.24

Android

Intelligence SDK 

24.06

Intelligence SDK for Android

06.09.24

Backend

WS1 Access Cloud

September 2024

Release Notes

05.09.24

Linux

Hub

24.08

Release Notes

11.09.24

Horizon

Horizon DaaS

9.2.3

Release Notes

11.09.24

ChromeOS

Tunnel

24.08

Release Notes

12.09.24

macOS

macOS Tunnel

24.08

Release Notes

17.09.24

Android

Web

24.08.1

Release Notes

18.09.24

iOS

Hub

24.08

Release Notes

19.09.24

Patch & Seed Script Updates Week 38-24 

OS Updates Seed Script

  • macOS 13.7.0(22H123), macOS 14.7.0(23H124)
  • Last Update: CW38

Seed Script for latest Device Model Information

  • Seed Script to support new iPad Air M2 and iPad Pro M4 models
  • Last update: CW30

 

Workspace ONE UEM 23.02

  • Patch Level 23.02.0.52
  • PPAT-17448 - Tunnel client not reconnecting once the device regains compliance. 
  • MACOS-4942 - Smart group assignment for the macOS internal app fails to be assigned for a couple of users’ devices. 
  • CRSVC-51130 - Add code block on the UEM side to block Conditional access configured at any other customer OG if it is already configured for once customer OG within same UEM environment. 
  • AMST-42076 - Time zone displayed in Scripts tab is different from the Execution logs.
  • Last Update: CW38

 

Workspace ONE UEM 23.06

  • Patch Level 23.06.0.41
  • MACOS-4815 - macOS device model seeding API implementation. 
  • CMSVC-18185 - Disable smart group tenancy correction support from UEM production environments.
  • ARES-30025 - DDUI - Removing new smart group assignment clears existing smart groups.
  • AMST-42069 - Time zone displayed in the Scripts tab is different from the Execution logs.
  • AAPP-17951 - Update the VPP notification status sync job to discard the duplicate notifications.
  • Last Update: CW38

 

Workspace ONE UEM 23.10

  • Patch Level: 23.10.0.33
  • CRSVC-51239 - Event notifications inheritance at sub child OG inheriting wrong rules.
  • AMST-41345 - Large awwnsnotification message size causing process failures.
  • ESI-201 - Devices not being moved to the correct OG by IP address.
  • AMST-42115- Seeding - latest SFD 23.10.4 build to UEM - 2310.
  • AMST-41802 - Time zone displayed in Scripts tab is different from the Execution logs.
  • CMSVC-18184 - Disable Smart Group Tenancy Correction support from UEM production environments.
  • AMST-42059 - Firewall profile failing to install on Windows 11 systems.
  • CMSVC-17744 - Newly enrolled devices were not added to the Smart Group causing issues with assignments of resources.
  • MACOS-4530 - macOS device model seeding API implementation.
  • Last Update: CW38

Workspace ONE UEM 24.02

  • Patch Level: 24.2.0.16
    • CRSVC-51239 - Event notifications inheritance corrected for sub-child OG rules.
    • AGGL-16861 - Correct OS update processing. 
    • ESI-201 - Devices not being moved to the correct OG by IP address. 
    • CMSVC-17744 - Newly enrolled devices were not added to the Smart Group causing issues with assignments of resources. 
    • AMST-42116 - Seeding - latest SFD 23.10.4 build to UEM - 2402.
    • FS-5716 - Windows app install failure.
    • Last Update: CW38

Workspace ONE UEM 2406

  • Patch Level: 24.6.0.3
    • ARES-29481 - Device records gets removed from profile DT page after switch between Evaluated & Pending tab.
    • ARES-29110 - Add a new section for “Installed but not assigned” devices and move them out from Evaluated tab.
    • CMSVC-18195 - Add invalid Smart Group validation SmartGroupMigrationTool.
    • ESI-111 - Admin is assigned Console Admin role when assigned both platform and UEM roles via RBAC Admin groups.
    • AMST-41766 - Agent Settings Endpoint should return correct DeviceUuid.
    • ARES-30099 - Application Removal Protection Error failing removal of applications from devices.
    • ARES-30064 - Bulk application enrichment failing in migration tool.
    • PPAT-17222 - Create Purge Job for tunnel.ManagedDeviceClientCertificateMap in revoke pending state.
    • FS-5579 - Device Details TroubleShooting page failing to load.
    • CMSVC-18184 - Disable Smart Group Tenancy Correction support from UEM production environments.
    • MACOS-4606 - Don’t send sample for Asset and Profile when isValid is unknown.
    • CRSVC-52794 - DSM Drift Telemetry in Incremental Hosting mode is emitting false positives in dual mode.
    • ESI-186 - DST read after write issue of device records.
    • AMST-41834 - Enable 3 Windows Modern Stack Rollout.
    • MACOS-4701 - Evaluate the feature flag for faster delivery of DDM resources.
    • ARES-29466 - Evaluated and Pending counts in deployment tracking are not updating after Smart Group rule change.
    • CRSVC-51239 - Event Notifications Inheritance At Sub Child OG Inheriting Wrong Rules.
    • AAPP-15763 - Eventdata getting truncated on UI.
    • CMSVC-18146 - Fix Smart Group Type Mapping in Migration Tool.
    • ESI-102 - Hub app doesn’t load mydevices in the support tab for user with large amount of devices.
    • AAPP-17032 - Implement GET Book details API for Public/Purchased/Internal books.
    • ARES-30008 - iOS Boxer account details are not populated automatically on fresh installs.
    • ARES-29774 - ModStack deployment tracker (DT) screen shows a non-existent assignment to 150,000 devices.
    • CRSVC-51231 - Move Event Log Service Export Feature Flag to roll out.
    • ARES-29411 - Profile assignment page crashes and the admin gets a spaceman error page.
    • ARES-30074 - Profile Search with Numbers results in Spaceman Error.
    • AMST-41953 - Reassignment Admin Actions not getting displayed.
    • AMST-41016 - Reenrolling a windows device to different tenant should have only one active record in DST.
    • ARES-29304 - Remove customization API call made for Apps and Profiles DT devices grids.
    • CMSVC-18149 - Retry deletion for Failed Smart Groups.
    • AMST-42077 - Seed Windows Hub 24.4.10.0 x86.
    • AMST-41653 - Seed Windows Hub 24.4.4.0 x86 Patch 2.
    • AMST-41868 - Seed Windows Hub 24.4.6.0 x86 Patch 3.
    • AMST-42088 - Seeding - latest SFD 23.10.4 build.
    • PPAT-16931 - Tunnel Profile XML is missing some properties such as certs, DTR, and TunnelConfig endpoint details.
    • CMSVC-18175 - Update Smart Group tool deletionjob, retrymigration, migration job frequency to 15 mins.
    • CRSVC-52807 - Updated Seeded Mac Workflow Host in Canonical - 2406.
    • ARES-30095 - User context profile version update shows as “out of date” in windows profiles.
    • MACOS-4349 - Yaml Changes macOS Hardware Seeding.
  • Last Update: CW38

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