EUC Newsletter - Week 6

Weekly highlight:

EUC UX Research Opportunities  

  • Our goal is to gather insight into user behaviorsmotivations, and goals, so we can use those insights to inform and strengthen product and design decisions.
  • Interested in giving your opinion and making your voice heard? Check out what’s available!
  • Bonus: We give VMware swag to Customers who participate (smile) 

Opportunity #1

  • EUC Product/Feature: WS1 UEM
  • Topic: Get a sneak peak at early wireframes of new designs for App Deployment and Security tools, including Vulnerability Management shared at Explore 2023!
  • Opportunity Type: Variety of 60-minute, 1x1 conversations and focus groups via Zoom.
  • Sign Up Link: HERE

Opportunity #2

  • EUC Product/Feature: WS1 UEM, Horizon, and Intelligence
  • Topic: How AI can work alongside you as you’re getting onboarded to WS1 or while you’re using it daily? For example, what if it could help you create a new cert authenticated Wi-Fi policy, query, or widgetWhat if you could ask it to show you the number of new enrollments in your deployment? 
  • Opportunity Type: Variety of 60-minute, 1x1 conversations and focus groups via Zoom.
  • Sign Up Link: HERE

Opportunity #3

  • EUC Product/Feature: Experience Mgmt (DEEM/DEX)
  • Topic: EUC Design is making a variety of changes to DEX and wants to hear your opinion about whether it’s going in the right direction! Some changes include enhancing ROI visibility and expediting issue resolution. Get a sneak peak at early wireframes of these new tools.
  • Opportunity Type: Variety of 60-minute, 1x1 conversations and focus groups via Zoom.
  • Sign Up Link: HERE

Release Updates Week 06-24

Workspace ONE Intelligent Hub for Android 24.01

  • Blocking all Android (Legacy) enrollments: Enrollment in Android (Legacy) mode is now blocked for all Android devices. See Action Required: Retiring Android Legacy Device Management (95399)
  • Enhancement to Shared Device Mode registration: Users can now complete Azure AD conditional access Shared Device Mode registration by tapping ‘Connect Now’ from the remediation screen if the device is targeted for Shared mode.
  • Support for Mobile Threat Defense Dual Enrollment Beta. See the WS1 Mobile Threat Defense - Dual Enrollment for Android for details.
  • Encryption Recovery Key: In this release, we are bringing the ability for end users to get their Encryption Recovery Key for their macOS (FileVault) and Windows (Bitlocker, etc) devices from the Hub app on their Android mobile device. To use this functionality, users can view their Mac or Windows device from the Hub app's Support tab and tap on the Encryption field → View Recovery Key.
  • Removed the VMWare Workspace ONE App to Intelligent Hub App Migration capabilities: End of Support Life for the VMware Workspace ONE Application has been announced a while back ( Starting this release, Intelligent Hub app has removed the capability to migrate VMWare Workspace ONE App to Intelligent Hub App. 

Workspace ONE Send for Android 24.01

  • General Improvement

Workspace ONE Boxer for Android 24.01

  • Health Check Improvements

    • The app will now conduct more inspections to identify problems that could hinder user productivity and inform the user what action steps can be performed.
      • Users can resolve more issues such as those related to the Zoom Integration on their own.
      • Push notifications health check is improved and made more actionable for the user.

    Quality Improvements

Workspace Zebra MX Service for Android 6.0

  • Fixed an intermittent issue causing ANR (App not responding) error message

Workspace ONE SDK for Android 24.01

  • We upgraded SQL Cipher from 4.5.4. to 4.5.6.
  • Workspace ONE SDK 24.01 for Android has upgraded the SQLCipher library ( from 4.5.4 to 4.5.6 version. To consume SDK 24.01, upgrade the integrating application SQLCipher library version to a minimum of 4.5.5.
  • Updated third-party libraries.
  • Fixed minor bugs and improved stability.

VMware EUC Security Advisories:

--- no new EUC VMSA ---

KB Highlights & Announcements Week 06-24:

Work profile enrollments using tokens for Registered Android 10+ devices may fail (96475)

  • In the process of token-based enrollment for registered devices, the Workspace ONE UEM console will now validate device identifiers like IMEI, Serial Number, and UDID against those configured during device registration. Previously, although these identifiers were configured during device registration in the console, the validation check was overlooked during enrollment. This loophole allowed devices to be enrolled even if the identifiers didn't match, posing a security risk.

Worskpace One Access (vIDM) users not being able to login to VMware Aria operations because of the error "Not supported user type" (96468)

  • Logins to VMware Aria Operations for logs failing with the error Not supported user type. Incomplete domain information received

Workspace ONE SDK apps occasionally non-responsive on latest Android versions (13 and 14) (96087)

  • On Android vesions 13 and 14, we have observed occasional ANR (Application Not Responding) issues in Workspace ONE Android SDK apps using SDK version 23.07 or above. When the issue occurs, the app becomes non-responsive and the user is not able to use it any longer.

Windows MSIX applications only support auto deployment in Workspace ONE UEM (96415)

  • MSIX applications are deployed via the OMA-DM channel to Windows devices. Because of this deployment channel,  MSIX applications are not supported via On Demand deployment in the Intelligent Hub. Administrators can still deploy MSIX apps via auto deployment but the application will not be available in the Intelligent Hub catalog. The progress of the installation will not be shown in the progress monitor. 

Announcing End of Support for ChromeOS Management v1 (96311)

  • ChromeOS Management using the Chrome Management Partner Access API (also called Chrome v1) will reach End of General Support by end of April 2024.  Following the EOGS, Chrome v1 will reach End of Life by August 2024.
    ChromeOS Management was updated in early 2023 with support for the Chrome Policy API, or Chrome v2.  Today, it is not possible to perform a Chrome EMM registration using Chrome v1 due to a security update in the registration flow.  
    The Chrome Policy API provides a number of benefits, such as support for EDU domains, better visibility of policies configured, additional profile settings, and improved reliability.

High Priority KBs 

Recently updated or added KBs (Links) 

Digital Workspace Techzone, Blog and YouTube Updates 

3rd Party Blog Updates & Industry News 

Beta, Lab and Tech Preview Updates 

Workspace ONE Content 24.02 for iOS

  • Improved tab experience for viewing PDF file in iPad
  • Bug Fixes
    • ISCL-182354 - iOS 16 - Delete Error alert is shown on deleting User repo

WS1 Mobile Threat Defense - Dual Enrollment for Android

  • Workspace ONE Mobile Threat Defense Dual Enrollment for Android Enterprise Devices: Protect both the work and personal profile from device, application, network and web & content threats
    • Activate MTD with Intelligent Hub in the work profile and Lookout for Work in the personal profile

Sign up or LogIn [HERE] to get access to the latest Beta versions.

February Software Releases

SystemComponentReleaseAnnouncementRelease Date
AndroidHub24.01Release Notes07.02.24
AndroidSend24.01Release Notes05.02.24
AndroidBoxer24.01Release Notes05.02.24
AndroidZebra MX Service6.0Release Notes06.02.24
AndroidSDK24.01Release Notes06.02.24

Patch & Seed Script Updates Week 06-24

  • Workspace ONE UEM 23.06
    • Patch Level
    • MACOS-4247: macOS profile keeps spinning for XML, Rollback, More actions action buttons.

    • MACOS-4227: Auto-join gets automatically selected in macOS network profile.

    • MACOS-4224: Unable to add version to macOS profile due to Login Window payload.

    • MACOS-4221: macOS update management does not work when Install Action is “Install Later”.

    • CMSVC-17522: Unable to create smart group through API when the smart group name contains double-byte symbol or number.

    • ARES-27485: Adding a newer version of an app through APIs removes app config KVPs for the previous version.

    • AGGL-16344: Unable to send application configuration for internal app.

    • AAPP-16867: Unable to delete ABM stale record from Enrollment lifecycle page.

    • AAPP-16866: SSO extension payload has multiple issues.

    • Last Update: CW05

  • Workspace ONE UEM 23.10
    • Patch Level:
    • UM-8578: Admin role not auto filled in DDUI when adding Admin manually.

    • MACOS-4245: macOS restriction payload automatically adds Activity Monitor to Allowed Apps in the Launch Restrictions.

    • MACOS-4223: Unable to add version to macOS profile due to login window payload.

    • MACOS-4222: macOS update management does not work when the install action is “Install Later”.

    • MACOS-4140: Auto-join gets automatically selected in the macOS network profile.

    • CMSVC-17486: Unable to push iOS update, page was crashing and getting error.

    • ARES-27254: Fix application segment data mismatch from Apple devices.

    • AMST-40371: Wifi Certificates were not getting auto renewed.

    • AMST-40346: Sensor and Script - Remove search Hub dependency.

    • AAPP-16828: Fix duplicate entry for setting value creation in the credential payload.

    • AAPP-16737: Native CICO was not updating the User List.

    • Last Update: CW05