Week 3 - VMware Digital Workspace Newsletter


Weekly highlight: 


VMware Workspace ONE ITSM Connector is now a ServiceNow certified app:


The Workspace ONE ITSM Connector supports common Workspace ONE UEM commands, such as change passcode, device lock, device and enterprise wipe, log requests, messages, soft reset, device sync, and more. Integration with Workspace ONE Assist enables help desks to quickly launch remote support sessions and view or control employee devices, directly from ServiceNow.




Release Notes

Initial release 

  • Integration with Workspace ONE UEM via REST api
  • Guided setup for HTTP connection
  • Configurable device managment actions 
  • Role based access for actions
  • Seamless integration with standard Incident form